SunMaker Casino Review 2020
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Established in 2004, Sunmaker Casino is licensed by Malta Gaming Authority and owned by PlayCherry Ltd. Casinos. In the review, we’ve analyzed it according to the game’s variety, casino’s features, existing promotions, and bonus programs in order to express our independent opinion about the casino.
Sunmaker Casino offers players a variety of slot machines, video games and table games provided by Merkur games software. A big advantage of the casino is the co-called test mode, which means all users can try playing without money and check whether they like it or not before going in with cash. The Sunmaker website is well-designed and easy to navigate on any device. Main page is made in blue colors and has everything the players might need: on the right upper corner there are Login and Register buttons while on the left side of the screen the players can find Live Chat and Information buttons. The main page also includes game examples and allows the players to choose from New, Top or Merkur games. Once the players enter the website, they can immediately get acquainted with an amazing offer for newcomers. The interface is available in English, German, and Turkish.
Let’s find out more about Sunmaker Casino and what it offers for players across the globe.
SunMaker Casino Software and Games
The casino has a collection of more than 1,000 games. Among its game providers are Yggdrasil Gaming, Merkur Gaming, Kalamba Games, NetEnt, Blueprint, Bally Wulff, Microgaming, Play’n Go, NYX, BetSoft. The players can conveniently sort out all the games according to their popularity or in A-Z order.
Table Games. This category includes 20 games, such as roulette (American and French), baccarat, blackjack, sic bo, tropical stud poker, craps and others. All games are provided by NetEnt and Play N’Go.
Video Slots. In this category, players can find more than 400 available slots with different themes: ancient themed slots, adventurous video slots from Merkur, Yggdrasil, Bally Wulff, Microgaming, Play’n Go, NetEnt, NYX, BetSoft (221B Baker Street slot, Extra Wild slot and many more).
Players can also enjoy Las Vegas Video Poker along with famous Lotto, Classic Bingo and many other interesting games to play.
SunMaker Casino Features and Bonuses
Sunmaker Casino offers its players great bonuses and promotions.
There is a Welcome Bonus, available for the first-time visitors of Sunmaker Casino. The players just need to deposit as little as €1 to get a €15 bonus, which they can use while playing different games available on the Sunmaker website. However, the bonus is available for players from Germany and Switzerland only.
If the players decide to deposit more, there are several bonus packages available for them. Players can get up to €150 for a €100 deposit, which equals to 150% cash boost. If they deposit €150, they can get a 100% cash boost or up to €500. The last bonus package offers a 50% cash boost in case of the first deposit up to €2,000. The players from Germany, Switzerland and Slovakia are eligible to use the bonuses.
Sunmaker also offers all types of promotions for their loyal customers. Some of the bonuses are available on a daily, weekly or monthly basis, can be dedicated to a holiday, or run during a certain season.
For referring friends, visitors of the Casino receive a €20 bonus and get an opportunity to win nice prizes.
Casino has a loyalty program, which is highly beneficial for its players. Every time the visitors gamble with real money and for every €10 they wager, they get a so-called ‘sunpoint’. The more points they get, the bigger the cash bonus is. Players can exchange sunpoints for cash, which the casino then credits to their accounts.
SunMaker Casino Payment and Withdrawal Methods
Sunmaker offers its clients a variety of methods to deposit and withdraw the funds.
|Payment Methods||Withdrawal Limits||Withdrawal Time||Deposit Limits||Deposit Time||Fees|
|MuchBetter||min €10||3-5 working days||min €10||Instant||No Fees|
|Klarna||min €10||3-5 working days||min €10||Instant||No Fees|
|CashtoCode||min €10||3-5 working days||min €10||Instant||No Fees|
|MasterCard||min €10||3-5 working days||min €10||Instant||No Fees|
|Visa||min €10||3-5 working days||min €10||Instant||No Fees|
|Trustly||min €10||3-5 working days||min €10||Instant||No Fees|
For withdrawals, the players can use MasterCard, Visa, GiroPay, Neteller, American Express, Solo, Maestro, Mister Cash, Sofortuberwaisung, Skrill. The minimum withdrawal at Sunmaker Casino is €10. If players want to withdraw an amount higher than €2,330, they have to provide additional documents before the casino approves the withdrawal request.
The money will be transferred to the player’s account according to the withdrawal method: eWallets up to 2 days, card payments up to 7 days, bank transfers up to 7 days. Sunmaker does not charge any extra fees on all transactions made on their website. Sunmaker Casino works with GBP, EUR, USD.
SunMaker Casino Customer Support
Sunmaker Casino offers great customer service for all its visitors to remain satisfied and have a chance to ask for help any time they need it. Players can get in touch with a Sunmaker representative using two ways: sending either an email to email@example.com or a message in a live chat. The live chat is an amazing opportunity to receive a quick response from a casino representative within a short amount of time. If players do not require an urgent response, they can send an email with all their questions. Email responses usually come within 48 hours. Customer Support is available 24/7 but waiting time might increase during night hours.
The casino does not offer a telephone line as an alternative way of communication, which is a minus.
SunMaker Live Casino
Sunmaker Casino offers its players an opportunity to enjoy live gambling with 60+ available games. The visitors can interact with other players and dealers as if they are playing in the real casino somewhere in Las Vegas. NetEnt software gives an opportunity to try all-time favourite Casino Hold’em, Blackjack, Baccarat, Dream Catcher in Evolution Gambling Studio, Roulette in Evolution Live Hobby Studio along with Football in Live Football Studio and many more.
SunMaker Mobile Casino
Players of Sunmaker have an opportunity to enjoy gambling through their smartphones or tablet devices. Sunmaker Casino is compatible with Android and iOS, and the gamblers can access the online casino using a web browser on most smartphones or tablets that have an Internet connection, or download an application in the App Store or Google Play. Available games are fully optimized for mobile devices and work great on a screen of any size.
SunMaker Casino Security
Sunmaker Casino features only licensed games. All games offered by Sunmaker Casino correspond to the strict guidelines of the Malta Gaming Authority with all the games being regularly audited, tested and approved. All of the available games are also certified by a third party to make sure gambling is fair and secure.
The Sunmaker Casino website is protected by SSL encryption, which ensures total security of all the data that is being processed on the website. The available gaming platform, Merkur, is constantly tested by independent auditing companies in order to correspond to all the standards of the Isle of Man Gambling Commission.
It is illegal for individuals under 18 years of age to gamble in Sunmaker Casino, and the casino reserves the right to ask for proof of age from any customer as well as to carry out some checks to verify the information provided at any stage.
Gambling in the casino is restricted in the number of countries including Asian countries, Australia, Austria, Belgium, Canada, Denmark, East Timor, Finland, France, French Guiana, French Polynesia, Guadeloupe, Hungary, Israel, Italy, Martinique, Netherlands, New Caledonia, Puerto Rico, Romania, Réunion, Saint Barthéley, Saint Martin, Saint Pierre and Miquelon, Spain, Sweden, Switzerland, Thailand, Turkey, the United Kingdom, United States, Wallis and Futuna.
Sunmaker Casino is a German site with a long history. It appeared in the gambling market in 2004. Such a long period of existing is impressive for any project. Over the years, the casino has captured the attention of both high-rollers and newcomers in gambling. I also wondered if this casino meets its rating and whether it has the right to be called a reliable site. Above, you can read the review in which I described the range of games, payment methods, bonus policies, and other Sunmaker Casino features. I have already drawn a conclusion that I want to share with you, and we will begin by listing the strengths and weaknesses of this casino:
- Offers an extensive collection of games;
- holds the Malta Gaming Authority license;
- has a VIP bonus program;
- offers generous bonuses;
- has a Live Casino.
- Available only for German gamblers;
- no way to contact the support team via phone number;
- supports just a few currencies;
- site is available only in 3 languages.
SunMaker Casino FAQ
How do I receive my welcome bonus?
Replenishing your account for the first time you will have the opportunity to choose a bonus. Welcome Bonus will be automatically credited to your account after deposit. Please note: new customers can receive this bonus only once and its size depends on the amount of the deposit.
You can see the rules and general provisions of the bonuses by clicking on this link: sunmaker Bonus-World.
If you have chosen the wrong casino gift, please contact our friendly customer support. Welcome Bonus can be credited until you start the game.
When can I request a withdrawal and how long does it take?
You can request at any time if you have enough funds in your account. Go to My Lobby, open Account and click Withdraw.
Due to the policies of different countries, players from certain regions cannot use some payment instruments. Also, we recommend withdrawing money through the payment service that you used for the deposit.
For example, if you deposited 100 euros via your VISA-Card your withdrawal will be credited to your VISA account too.
We process every withdrawal within 24 business hours. The further waiting period depends on the method chosen. For example, Bank transfers can take up to 3-5 working days while Sofort is the fastest service. In addition, some financial institutions do not process applications on the weekend (or holiadys).
Are there any charges or fees for using the sunmaker online casino?
No, no, no! Using the site and creating an account is absolutely free. We also do not charge a commission for cash transactions.
Are there any charges for an inactive account?
1) What is the charge for an inactive account?
Your account becomes inactive if you have not made bets and other actions within 180 days. To resume an account, a player must place a bet or make a money transaction.
2) When do you have to start paying a fee?
After your account is considered inactive, the casino will charge an administration fee of 5 Euros per month. We also have the right to charge an administration fee for 180 days while your account is inactive. After that, a commission is charged every 30 (thirty) days. By the way, all bonuses on your inactive account will be automatically deleted. If the account is empty it won’t incur any further costs. Inactive Account Costs €5.00. Pay Note: We reserve the right to charge additional fees.
3) How do you pay the administration fee for an inactive account?
Money for an inactive gaming account will be debited on the 181th day. After that, it will be debited every 30 days. If you do not have money on an inactive account, fees will not be charged.
4) What happens if you start to use your account again?
An account will become active if you perform one of these actions: bet, deposit, withdrawal. We do not charge fees from active accounts. Players who activated their accounts again do not receive commission money back.
I received an error while loading my game.
Each error is unique because it depends on the actions of the client, his computer and Internet connection. In a word, there are many factors that can affect your gameplay. Make sure you have a stable Internet/Wi-Fi connection and the device meets the minimum system requirements.
Having problems with the game?
Check out these requirements:
- Adobe Flash Player of the 10 version;
- Java updated;
- Operating System: Mac OS X or Windows XP;
- DSL (768K) - Internet Connection.
If this tip doesn’t fix the problem, please clear your browser history, cache and cookies as well. After that, restart your browser and start the game again.
Where can i find more information about each game?
The i symbol presented in each online game will open additional information where you will find instructions, tips, and even tricks. In addition, each game on our website has a detailed description.