Cloud Casino Review 2020
In the following sections, you will find out what games the platform offers and what bonuses meet new customers. But first of all, we should consider the features of the website because this is the place where any journey begins. Players choosing Cloud Casino should not expect an advanced site with lots of advertising, animation, or other modern features. The home page simulates an outer space that will seem familiar to fans of the Starburst video slot.
The top toolbar of the Cloud Casino website has Sign Up/Login buttons, logo, and links for customer support and password recovery. Also, users will find the flag of one of 8 countries in the language of which the Cloud Casino website can be presented: English (British), English (Irish), Finnish, Swedish, German, English (Canada), English (New Zealand), and Norwegian.
Below you will find a whole range of slot machines and to not get lost in this maze, use the filters on the left side (categories, new, and developers) offered by Cloud Casino. The links on the bottom panel will lead you to the general information sections and you can also see the current licenses and available payment methods.
Software and Games
Despite its young age, Cloud Casino looks like a platform created 15 years ago. Perhaps this is due to the extensive portfolio, because the website operator partners with the time-tested developers like Net Entertainment, NextGen Gaming, Microgaming, Nektan, Red Tiger, Iron Dog, Lightning Box, Evolution Gaming, WMS, Realistic Games, Merkur, Big Time Gaming, Scientific, Yggdrasil, Pragmatic Gaming, Gamevy, Elk Gaming, Foxium, Blueprint, Rising Entertainment, Skillzz, Reels’N’Dice, Just For The Win, Inspired, Golden Rock, G.Games, Four The Player, Crazy Tooth, and Rocksalt. These days, the Cloud Casino portfolio has in excess of 600 gambling machines of any shape and size. They are conveniently divided into categories so that the player finds any type of entertainment as quickly as possible.
Video slots is the richest section of Cloud Casino as it offers 200+ games including Rio Stars (Red Tiger), Montezuma Megaways (WMS), Master Joker (Pragmatic Gaming), Rise of Maya (NetEnt). The clients will enjoy the exciting gameplay, additional symbols (Wilds/Scatters), and various bonus rounds including Free Spins. The Progressive Jackpots section offers 15 video slots with a large prize pool.
Table games is another section that will make you feel the atmosphere of the gambling hall without leaving your room. In addition to Roulette (Classic, Dolphins) and Blackjack (Hi-Lo, 21+3, Silver), gamblers will find several versions of Bingo (Stars & Stripes, Boombox, Jackpot, and Newbie) presented by Pragmatic.
The Instant Win category is intended for Cloud Casino clients willing to fill their pockets immediately after the registration. Lotteries, keno, and games with unusual gameplay like Over The Rainbow (Realistic Games), Oil Mania Scratch (NextGen), Diamond Deal (G.Games) were added here.
All models are divided into several categories. In addition, the beginners can visit the Players Favorites section or simply enter the name of their favorite slot/lottery/table in the search bar located on the left. By the way, most games have a short description and you can even try them for free.
Cloud Casino Bonuses
Before deciding whether you stay for long with Cloud Casino, you should consider its bonus policy that rewards new customers and players who place bets and receive payments. Since a no deposit bonus is not offered, you will need to make a deposit to qualify for a 250% Welcome Offer up to £400 and 150 Free Spins on Starburst.
Keep in mind that the Cloud Casino bonus is credited once and it is divided into the first 3 deposits:
- 100% match (up to £100) + 50 spins;
- 100% match (up to £100) + 50 spins;
- 50% match (up to £200) + 50 spins.
Each reward is activated as soon as at least £10 is credited to your account. All free spins (10p each) must be used within the first 7 days or they will expire. Also, players have to complete 40x wagering condition before they can cash-out their winnings.
Bingo fans receive a separate, no less generous Cloud Casino Welcome Bonus: up to £30 + 30 Starburst free spins. Moreover, you get a week of free Bingo, but please, first, deposit at least £10 and indicate the ‘BINGO’ promo code. The gift is credited automatically and all payments can be withdrawn as soon as you complete 5x wagering.
At Cloud Casino, gifts will never end because active players become VIP customers. The VIP scheme consists of several levels at each of which some awesome bonuses await you in the form of additional spins, exclusive tournaments, high-roller rewards, etc. To get the Cloud Casino club doors opened to you, you must reach Diamond VIP status first.
40 x Deposit and Bonus Amount
40 x Deposit and Bonus Amount
40 x Deposit and Bonus Amount
Cloud Casino Payment and Withdrawal Service
In terms of payment operations, Cloud Casino is an honest and modern online casino offering secure deposit and withdrawal options. Players from all over the world can use Visa/Mastercard/Maestro, Skrill, Ukash, PayPal, Boku, and Neteller payments. Perhaps this is not the broadest range, but the proposed services are very popular ones. For withdrawals you can use all the services except for a Maestro one.
The minimum deposit at Cloud Casino starts with £10 for all payment methods. The maximum daily limit varies from £30 (Boku) and £200 (Ukash) to £2500 (Visa, Maestro, Mastercard) and £10000 (Skrill/Neteller).
|Payment Methods||Withdrawal Limits||Withdrawal Time||Deposit Limits||Deposit Time||Fees|
|Visa (Credit, Debit, Electron)||£10 – £20,000 Per Week||2-3 Working Days||£10 – £2500 Per Day||Instant||–|
|MasterCard||£10 – £20,000 Per Week||2-3 Working Days||£10 – £2500 Per Day||Instant||–|
|Maestro||–||–||£10 – £2500 Per Day||Instant||–|
|Ukash||£10 – £20,000 Per Week||2-3 Working Days||£10 – £200 Per Voucher||Instant||–|
|PayPal||Coming soon||Coming soon||Coming soon||Coming soon||–|
|Skrill||£10 – £10,000 Per Week||2-3 Working Days||£10 – £10,000 Per Day||Instant||–|
|Boku||£10 – £20,000 Per Week||Cheque Posted Usually Within 3-5 Days||£10 – £30 Per Day||Instant||–|
|Neteller||£10 – £10,000 Per Week||2-3 Working Days||£10 – £10000 Per Day||Instant||–|
The minimum withdrawal is £10 for all services, but the max amount varies: £20,000 for debit/credit cards and Boku (per week) and £10,000 for Neteller and Skrill (per day). Cloud Casino gives feedback within 2-3 days (3-5 days for Boku).
Cloud Casino charges fees for withdrawals less than £30 (£20 = £2.50 fee) but it does not apply to players using Boku solutions. They will have to pay a 15% fee every time they withdraw their money. The following currencies are accepted at Cloud Casino: EUR and GBP.
Cloud Casino Customer Support
Cloud Casino values their customers safety and privacy. Therefore, it does an excellent job in terms of customer support when something went wrong and you need help. The operator offers help if you just call (020 3457 3256) from 9 am to 12 am midnight Monday-Sunday. Customers can also send a written request (firstname.lastname@example.org) which will be reviewed within 24 hours.
Cloud Casino claims that players can contact its employees through a live chat, but after visiting all sections of the site we did not find a button to call the customer support. Of course, the lack of such an important tool will be a serious drawback and Cloud Casino needs to fix it as quickly as possible. Another important nuance is that the customer support is available only in English.
If you are missing offline houses then Cloud Casino will offer to visit the live lobby where games with real croupiers can be found. This section consists of the 15 best NetEnt and Evolution Gaming gambling games that will appeal to true fans of table games. Here you will find anything from VIP Blackjack and Baccarat to Dolphin Roulette, Golden Ball, and Ra Roulette. Cloud Casino live games are streamed through the newest HD cameras that promise unforgettable emotions.
Cloud Mobile Casino
Mobile devices are becoming more popular and Cloud Casino feels proud of being flexible and versatile. Immediately after its debut on the gambling market, the online casino offered its mobile version which can be tested in any browser of your Android/iOS/Windows smartphone and tablet. At the moment, there is no Cloud Casino application.
Cloud Casino Security Policy
As we already mentioned at the very beginning, Cloud Casino is licensed by two authoritative bodies: Gibraltar and the UK Gambling Commissions, which confirms its honesty in dealing with its registered customers. Considering this factor, we should pay attention to the documents confirming the correct operation of the RNG which guarantees random results in any game.
Meanwhile, all channels intended for the transfer of information and payments are reliably protected by the modern SSL encryption, which is used by large financial institutions around the world. If you feel that the games do not bring joy anymore but you cannot stop playing then use the professional help offered. Cloud Casino collaborates with several organizations that help prevent and deal with gambling addiction.
If you notice the slightest changes in your account which initiator was not you, immediately inform the Cloud Casino customer support available at any time!
Despite the loyalty of the chosen online casino, some gamers may face age or regional restrictions. First of all, you should be aware that Cloud Casino does not welcome players who are not 18. Besides, slot machines, payments, and bonuses are not available to potential players from the following regions: U.S. Minor Outlying Islands, USA, Guam, U.S. Virgin Islands, and American Samoa.
For its four-year history, Cloud Casino has attracted thousands of fans around the world. I decided to verify its quality and reliability personally, so I wrote a detailed review, which you can find on top of this page. After checking if the casino meets all the criteria of a reliable gambling establishment, I am ready to share my findings with you. So, these are the benefits and drawbacks of Cloud Casino I noticed.
- a small number of restricted countries;
- wide range of top game providers;
- availability of Live Casino section;
- there is a VIP bonus program for active gamblers;
- the casino is optimized for every device.
- customer support is available only in one language;
- there are fees for withdrawing any funds;
- no way to contact the support team via live chat;
- a small range of payment methods.