Roxy Palace Casino Review 2020
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When it comes to virtual gambling veterans, many players think of Roxy Palace. It was launched in 2002 under the control of the Kindred Group, which also opened the doors of other reputable casinos. The company was founded in 1997 and it has a big weight in modern business.
Roxy Palace Casino operates under a license №39430 issued by the UK Gambling Commission, providing a comfortable and secure “fair-play” sessions for all the games located on its website. Upon arrival, you will see a beautiful mountain landscape with advertisements of new slot machines and currently offered bonuses. The main game options (sections with rules, game categories, promotions, and support) are located at the top. Nearby, there are Sign Up and Log In buttons to be used depending on what you want: register or sign in. If you play outside the UK or simply you are not good in English, then Roxy Palace Casino will offer to choose some other language: Danish, Dutch, Italian, Norwegian, Portuguese, Spanish, German, Swedish, or French.
The main part of the website is occupied by video slots and other games. Due to their large number, Roxy Palace Casino has offered an extensive set of filters located on the left side. As usual, the lower part of the portal is filled with information about licenses held and general information about the activities of Roxy Palace Casino.
Roxy Palace Casino Software and Games
All games presented at Roxy Palace Casino were developed by Microgaming, one of the giants of the gambling industry. Despite a partnership with just a single supplier, the virtual casino has gathered under its roof over 600 gambling programs that offer high-quality graphics and excellent payouts. In fact, Microgaming regularly releases new slots and table games that immediately appear in Roxy Palace Casino. Which game to choose depends entirely on your preferences, but the casino offers roulette, slots, blackjack, jackpots, and a very limited number of games available for running in a browser or via downloadable software.
Video slots. This section of Roxy Palace Casino includes tons of slot machines ranging from 3-reel classics (Cash Splash, Lotsaloot) to cool emulators that offer unique stories, high-quality graphics, and additional bonuses: Mining Fever, Treasure Skyland, Tiki Mania, Lara Croft Temples, and Tombs. If you enjoyed the adventure with Jungle Jim then go to Egypt with him by launching the Jungle Jim and the Lost Sphinx slot. The category of progressive jackpots in Roxy Palace is presented by the best Microgaming developments: Absolootly Mad Mega Moolah, Fruit Fiesta, Major Millions 5 Reel.
Table games. Roxy Palace is the home of popular table games sorted into several categories. Depending on his preferences, the player will find American/Premier/ Multi-Player Roulette, High-Limit/Super Fun BlackJack, Three Card/Double Bonus Poker, and many other games. Thanks to the hard work of the gambling software developers, these games perfectly contribute to the luxurious atmosphere of Roxy Palace online casino.
To find a favorite game, the gambler can search through the sections on the left side. But if you wish to make it as fast as possible then use the search bar. Simply enter the name of the game and click Play Now. By the way, the average total RTP is 96%, which was confirmed by authoritative bodies. Roxy Palace Casino offers free games to motivate you to play for real money sometime in the future.
Roxy Palace Casino Bonus Policy
At Roxy Palace Casino, players are treated like real kings by being offered generous gifts for the fulfillment of quite simple conditions. The gambling operator, being good in psychology, understands how important the first deposit is, so it has added a generous offer that you will find it difficult to resist.
New customers receive a 100% Welcome Offer up to $100 + 50 free spins (Highlander slot).To get it just follow the easy-to-do instructions: fill out the registration form and make a deposit ($20 or more) by using PayPal or credit/debit card. Immediately after that, your deposit will be doubled and you will receive 10 Bonus Spins for Highlander slot. The remaining free games will be credited over the next 4 days. Players also need to complete 50x wagering (for money). Unfortunately, not every game will be good in helping you to fulfill that requirement since all 100% is only available for slots.
For every bet placed at Roxy Palace Casino, you get CLUB POINTS which should be accumulated. You need them to upgrade your status, which is always accompanied by excellent gifts. There are 5 Loyalty Levels: Blue, Silver, Gold, Platinum, and VIP. More awards will be waiting for you at each of them, for example, VIP players get access to an elite support phone number, access to the hottest games, and so on. To get Blue status, a new gamer just needs to make the first deposit.
50 x Bonus Amount
Account Replenishment and Withdrawal of Funds
By registering with Roxy Palace Casino and visiting the banking options section, you will be amazed by the wide range of tools available. Regardless of the country where you play, you will be offered making deposits through Visa, Mastercard, Neteller, Skrill, ecoPayz, Poli, UseMyFunds, iDeal, Maestro, Entropay, Paysafecard, PayPal, Instadebit, and Wire Transfers. To start the game you need to have $20 in your account. It is difficult to say what the upper limit of deposits in Roxy Palace is because the operator tells only about the limits set for MasterCard players – $3,500/per day. Received requests are processed within 24 British banking hours from 9 a.m to 5 p.m.
Card, Neteller, and Wire withdrawals are processed only if you try to cash-out at least $20 and not more than $4,000. The casino promises to verify and confirm the transaction within the first 24 business hours. There are no fees and before confirming the withdrawal check the list of allowed currencies: Danish krone British pounds sterling, Swedish krona, US dollars, and Euros.
Roxy Palace Customer Support
Roxy Palace did an excellent job when it comes to customer service. Technical errors are extremely rare here, but some players encounter other problems. If you are one of them or you need more information, then move the cursor to the HELP section at the top which will show all available sections (from responsible gaming to safe senders).
The Contact Us section offers all the traditional ways to contact Roxy Palace Casino representatives 24/7. For the fastest answers, players use Live Chat, which is launched by a yellow button. Click it, and in a new window indicate your name, subject of the question, and email.
If you need to describe your problem in more detail or send a file then use email (contact form). You always can contact the Data Protection Officer sending a letter by this address: DPO.email@example.com.
Roxy Palace always cares about customers, therefore, its multi-language support is also available by phone:
- +448081699307 UK (Toll-Free),
- +443304030047 UK (Toll-Free),
- +18889073257 Canadian (Toll-Free),
- +442072578704 International.
Now we can assuredly say that customer support is one of the strong points of Roxy Palace.
If you believe that you are still playing in a casino that is different from offline clubs, then you, probably, visited Roxy Palace Casino long time ago. Its website received a portion of the improvements and today, here you will find a section with live dealers. This means Roxy Palace has its own land-based studio where you are moving without leaving the room. You will be offered London Roulette, Baccarat Squeeze, Hold’Em, Free Bet Blackjack, Stud Poker, Dream Catcher, Sic Bo, and other games from the Microgaming portfolio.
Roxy Palace Mobile Casino
Is Roxy Palace Casino available on mobile? Yes! Thanks to its flexible platform and wise strategy, the provider has designed a fairly popular solution for spins on the go for those who are sick and tired of PCs. The virtual casino is compatible with all platforms (Windows, iOS, and Android) while offering hundreds of slot machines and quick access to your account. Besides, Roxy Palace does not make gamblers download the application because the site runs perfectly right in a browser.
Security Features of Roxy Palace Casino
As already mentioned, the casino operator carries out its activities under the strict supervision of the most stringent regulator – UKGC. To be more attractive for common people, Roxy Palace has got approved by the popular eCOGRA, evidencing its honesty and high standards. Reports on all checks are published on the organization website and you can check them at any time.
The banking options of Roxy Palace Casino are protected by multi-level SSL encryption. The same technology protects the channels through which information about players is transferred during their registration. The average RTP is 96% and this is a good figure.
Roxy Palace Casino is a loyal provider that has no strict requirements. However, it does not accept players under the age of 18. At the moment, Roxy Palace Casino boasts of 200+ thousand customers who play from Germany, Austria, France, Kosovo, Brazil, Greece, Canada, Italy, Monaco, Japan, New Zealand, Great Britain, Malta, Norway, Liechtenstein, Slovakia, Finland, Cyprus, Sweden, Ukraine, Mexico, Spain, Serbia, and Portugal. Unfortunately, other countries are among the banned ones.
Roxy Palace Casino FAQ
Why can I not withdraw?
Check if you have met all the requirements that make it possible to withdraw funds. This may be due to the bonus. You can familiarize yourself with the full terms and conditions for bets and bonuses on the casino pages.
How do I get my first deposit bonus?
A player only needs to make the first deposit of a minimum €/£/$20.00; DKK150, SEK200 and the player will get the Welcome Package.
When will I receive my winnings?
Request processing lasts 24 hours minimum. Applications are not processed on weekends. It will take 3 to 7 business days to withdraw money to your account.
I don't want my bonus, how can I remove it?
If you do not want to use the bonus, you must cancel it before you start playing. If you want to refuse all bonuses and promotions in the future, we will exclude you from our bonus list.
Why can't I deposit?
Perhaps this is due to restrictions by banks. In some cases, banks do not approve of gambling transactions. You may have entered the wrong CVC number. Contact your bank and check there. Or try again in a few minutes.