Pros and cons
HeySpin Casino Review 2024
HeySpin Casino was founded in 2020, despite its novelty in the market, it has already gained its loyal customer base. The owner is Aspire Global Ltd Casinos, quite an experienced company in its field, which in total operates 48 casinos. The license for HeySpin Casino is provided by the UK Gambling Commission, and the Malta Gaming Authority.
iTech Labs
SSL
Among the main target countries, there are Canada, Australia, and the United Kingdom. This review seeks to explore the main characteristics that can serve as the main factor for choosing this particular casino for online gambling: software and games, bonuses and features, payment and security system, mobile application, etc. After analyzing those factors, the final decision will be made regarding the quality of services.
The design of the HeySpin Casino website is the classic one for casinos including a lot of bright animations, constantly flipping banners, and rows of game icons that sometimes blink, attracting the clients attention. The dominant color is black, almost every element of the site is of this color. Unfortunately, there are no particular details that would make the design different from many other casino platforms. HeySpin Casino does not have any special picture for the logo, it is presented just as the casino’s name in italic.
The top part of the home page is occupied by a navigation panel that has just four tabs: Games, Promotions, Exclusive club, and Help. After that goes a big promotion banner with automatically flipping offers from HeySpin Casino. Below that is a long list of games from the tab “All games” by default. This part of the HeySpin Casino page does not have any interesting animations or other features. At the very bottom, you can find links for such sections as Terms & Conditions, Security, Bonus Policy, Contacts, FAQ, etc. The registration process has two steps, the first one requires you to fill in your email address, your username, which could not be your real name, and your password. After that, you will receive access to the second stage of account creation.
There are just four languages to choose: English, German, Norwegian, and Finnish. Regardless, for the case of Canadian players, there is no second native language – French, but customers from Australia and the United Kingdom do not have any problems with that. The functionality and design of the HeySpin Casino website are not impressive at first sight. One of the reasons may be its over-simplicity and lack of interesting interactions with the content. Perhaps a modified approach to HeySpin Casino design solutions in the future will help attract even more customers to the casino.
The section of games from HeySpin Casino is divided into six categories: Featured Games, New, Slots, Jackpots, Table Games, and All Games. Overall, there are more than 1,000 games and all the suggestions are presented in the rows that are formed into a list.
Each game has an icon with its picture that reflects the game thematic, and a name. In the upper right corner, you can also notice an “info” symbol but actually, it does not do anything. By clicking on it, you will open a demo-regime of the game. HeySpin Casino lets you filter the games only alphabetically, but you also can find the necessary game using a search bar. And finally, by looking at the HeySpin game icon you can learn whether the game is new on the website because they will be marked “New”.
The main game providers are:
Slots
The most popular category of HeySpin games among the players includes over 700 suggestions for Canada, Australia, and the United Kingdom. The game icon does not provide any additional information about the concept of conditions of the game and its provider but has a demo-mode for trying the game for free. The best offers of slot games in HeySpin Casino are Ice Joker, Dragons of the North, Gonzo’s Quest, Wolf Riches.
Jackpots
The next HeySpin game type does not have a lot of them, 15 of them for Canada and Australia, and just 11 for the United Kingdom. It would be great to see on the icon the amount of jackpot of the particular game. The possibility to try games for free is available as well. The most popular HeySpin Casino games among the customers are Divine Fortune, Lucky Lady, and Temple of Wealth.
Table games
The last type of games from HeySpin Casino has 32 games for British players, 46 games for the Canadian and Australian ones. This tab includes world-famous table games like Baccarat, Blackjack, Poker, Hold’em, Roulette, etc. The best games offered by HeySpin Casino are Roulette Lounge, Jack or Better, and Classic Blackjack.
18+. T&Cs apply
18+. New players only. Min. deposit: £20. Wagering requirements: 35x bonus amount and winnings from spins. Bonus funds expire after 21 banking days. Max winnings from spins: £100. Max single bet: £4 or 15% of bonus amount.
18+. T&Cs apply
You can find all available promotions from HeySpin Casino in the corresponding tab. There could be some temporary offers dedicated to some holidays or seasons, so it is important sometimes to check this tab in case there is some news. From HeySpin Casino the customers have two constant offers for Canadian, Australian, and British players. They are presented as cards with their picture, name, and details of the conditions. Luckily, HeySpin Casino promotions do not require codes but instead, you will have to be logged in.
“Up to 100 EUR bonus +100 Spins” is the first promotion from HeySpin Casino that is an extremely attractive welcome bonus for only new customers. With a minimum deposit of 10 GBP/CAD/AUD, you have a chance to win a bonus of up to 200 GBP/CAD/AUD. The welcome offer works only with a first deposit, the wagering requirements is x50. The process is divided into three days, each day you will receive spins (20 spins for the first day, and 40 spins for the second and the third one). The validity of the bonus is only for 21 days.
“Cashback” is the next offer from HeySpin Casino that offers you a monthly cashback but only to the top-level LOYALTY (Platinum, Premium, and Prestige statuses) players. It means that you need to be a member of HeySpin VIP club. The offers play some role in your insurance, it bases on your monthly losses on all played games. The customers need to maintain a minimum deposit and on the third Monday of each month, they will have their cashback bonus.
The best thing about HeySpin Casino is its VIP club that is called “Loyalty Program”. There are seven stages, each of them has its own color, amount of “crowns” and conditions. Depending on your VIP level, you can receive some benefits from HeySpin Casino. Among the most interesting benefits is that Canadian, Australian, and British players can find birthday bonuses, Sunday Spins, Monthly CashBack, Personal account Manager, Fast Cash Out Process, etc. For example, for the first level “New Member” in HeySpin Casino you have only fast cash out process and birthday bonus, but for the final “Prestige” you have a Welcome Package from HeySpin Casino (100 EUR + 50 Prestige Games + personal offer), 50 free spins on Sunday Spins, personalized offer, personal manager and much more. For climbing up this ladder it comes down to playing games and earning reward points by it. 1 Reward Point corresponds to 40 CAD/AUD/GBP wagered in Real Money mode.
The VIP program from HeySpin Casino is great and gives its members amazing advantages. On the other hand, it would be nice to have more offers for other players who are not members of the club.
Deposit Methods
The payment system of HeySpin Casino includes over 19 deposit and withdrawal methods, among them Canadian, Australian, and British customers can use world-famous brands like:
| Deposit methods | Deposit limits | Deposit time |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
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C$10 - No Limit | Instant |
All deposit methods have an instant time process, but there is one exception – for Interac it is up to 24 hours.
Withdrawal Methods
| Withdrawal methods | Withdrawal limits | Withdrawal time |
|---|---|---|
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C$10 - C$7,000 per month | 2 - 6 banking days |
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C$10 - C$7,000 per month | 0 - 6 banking days |
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N/A | 0 - 6 banking days |
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C$10 - C$7,000 per month | 0 - 2 banking days |
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C$10 - C$7,000 per month | 0 - 4 banking days |
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C$10 - C$7,000 per month | N/A |
The withdrawal time differs from 0-6 days. Unfortunately, Klarna, Girpay, Interac, Euteller, Eps, CashtoCode, Paysafecard are not available for withdrawal. There are a lot of available currencies in HeySpin Casino: EUR, GBP, CAD, USD, NZD, etc. The maximum withdrawal limit is 7,000 EUR per month, but regardless there is no information about the minimum deposit and withdrawal amount. HeySpin website does not provide information on whether the payment methods are fee-free or not.
The next most important factor in evaluating a casino is its customer support. HeySpin Casino offers three ways to help the players from Canada, Australia, and Great Britain. The first one, both the fastest and the easiest, is to use Live Chat. You just need to fill in your name and e-mail and right after that your conversation with the live operator will start. The next one is to send a message directly to the HeySpin Casino service center via email care@HeySpin.com.
Finally, you can go to the FAQ section and discover interesting topics on your own. Luckily, this section contains a large amount of information and reveals in detail the questions usually of interest to clients. There is a bonus way for players from the United Kingdom, only for them, there is a possibility to call. HeySpin Casino lets the British customer to call 0808 8020 133 (UK) and receive help in a real-time regime.
HeySpin Casino provides Live Casino for its customers. This tab includes an impressive amount of live games – over 110 games of the most different types. There you can find a lot of variations of Baccarat, Blackjack, Hold’em, Roulette, Monopoly, and some more exclusive games. The games are presented as icons and do not contain any additional information about the conditions, not about the dealer. The best live games from HeySpin Casino are Lighting Roulette, Dream Catcher, BlackJack The Strip, and Monopoly.
The bad news is that there is no mobile application from HeySpin Casino, but on the other hand, those who would like to enjoy gambling at HeySpin can still do it via any browser (Safari, Opera, Chrome, etc.). Due to the website responsive design, all functionalities are available even on the smallest-screen devices. The view of the webpage changes depending not only on the screen-size but even on the device type.
HeySpin Casino Security
The security system determines the level of responsibility of the casino, so HeySpin provides a high level of security. For achieving it, the website uses 128-bit Secure Socket Layer (SSL) and encrypts data before the transfer. The information is encrypted before leaving the user’s computer and is not shared with any third parties that have nothing to do with its services to the customers.
Responsible gaming tools
HeySpin Casino Restrictions
HeySpin forbids its use for those customers who have not reached the age of 18. The website prohibits cheating, fraudulency, and other forms of foul play and reserves the right to block the account if such attempts are made. HeySpin Casino has a long list of restricted countries, among them Afghanistan, Bolivia, China, Cyprus, France, Hungary, Italy, Morocco, Sweden, Switzerland.
Conslusion
For my reviews, I pick up not only casino-veterans but also debutants which usually have a lot to offer. HeySpin Casino was launched in 2020, and I wondered what it offers its players in terms of games, bonuses, and customer support. I have studied and described each point in detail to help you make the right choice. Below, I also propose to take a look at the list of advantages and disadvantages that determine the rating of the young and bright online casino.
Although HeySpin Casino is one of the freshest offerings on the market, it has already earned a good reputation and outperformed its experienced competitors. It does offer a wide variety of slots, table and live dealer games. Also, you will receive generous bonuses, including those provided by the loyalty program. The only caveat is the list of restricted countries. So, I can recommend PlayFrank Casino and Casinonic Casino which accept players from more countries.
HeySpin Casino user reviews
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