Pros and cons
Surf Casino Review 2024
Surf Casino was founded in 2017 by Dama N.V. famous for its wide range of welcome bonuses, promotions, and a great casino support system. The company is operating under Curacao law and is licensed by Antillephone N.V.
The main regions for Surf Casino are Canada, New Zealand, Australia, European West, and East countries, Spanish and Portuguese-speaking countries of South America.
This review seeks to explore the main characteristics of Surf Casino, which are: software, game variations, the payment and withdrawal methods, the security system, and customer support. The final verdict about the advantages of Surf Casino will be based on the analysis of the above criteria.
Surf Casino keeps its design according to its name. As a result, blue dominates in the general palette of colors, some icons have pictures associated with beaches like surfboards, totems, and sea inhabitants. The Surf Casino, in addition to just a name, has a logo presented by a wave outline on a blue background. The website has an adaptive design, it means that it changes according to the width of the screen when you do it either bigger or smaller. It is very comfortable for the users because all the information fits in the screen even when you use a mobile phone or tablet. The Login and Sign-up panels are located in the top right corner.
To create an account with Surf Casino, you need to fill in the required information (email, country, currency) or to pass the registration using your Facebook or Gmail accounts. The navigation bar is hidden under a hamburger icon. By clicking it, you will have quick access to the lobby, promotions, lottery, slots race, banking information, help center, and also the option for language changing. Among the listed languages, there are English, German, Russian, Spanish, and Portuguese. In the bottom part of the webpage, there is a list of game providers and tabs containing the terms and conditions, privacy policy, affiliate program, and some others.
Overall, Surf Casino has a very friendly design and extremely comfortable navigation website system because of the number of quick access tabs.
Surf Casino Software and Games
In general, Surf Casino has more than 2,238 games of different types. On the main page, they are organized into 5 tabs: all games, slots, bonus buy, jackpots, and live. Also, Surf Casino has a filtering option that allows you to filter the games in three ways: by the alphabet, the list of the new games, and the most popular games.
Surf Casino Software
The Surf Casino has a wide range of game providers, most of them are widely known in Canada, New Zealand, and Australia:
For an even more convenient search for the desired game, there is a search bar next to the filtering option. The games are presented as icons with a picture that reflects the game theme. If you hover over the icon, it becomes blue, shows its name and the game provider, and also suggests you play.
Unfortunately, Surf Casino has no demo version, therefore, players should be careful when choosing a game, as they cannot be sure of its quality.
Slots
SlotsThe most popular type of games has more than 2,000 items for Surf Casino players. You can filter them by one of the suggested ways or just scroll the page down for uploading more options. It does not provide the demo-versions of the games. Dark King: Forbidden Riches, Cherry Pop, Visitors, Rabbit Hole Riches are the most popular games for Canadian, New Zealand, and Australian players.
Bonus buy
This is another type of games from Surf Casino. These games are provided by Belatra, BGaming, Nolimit, Pragmatic Play, Push Gaming, Microgaming, Quickspin, Relax Gaming, Spinomenal, and Yggdrasil. There are 41 items and the most popular are Money Train 2, Deadwood, Sweet Bonanza.
Jackpots
This game section has just 4 items: Divine Fortune, The Moneymania, 20 SuperStars, and Bank Robbers. The providers are Belatra and Netent.
Surf Casino Features and Bonuses
Each type of promotion from Surf Casino takes some part of the webpage. In total, there are 5 of them: welcome bonuses, free spins, reload bonuses, weekly lottery, and the slots race.
WELCOME PACKAGE: This is the first offer from Surf Casino and it provides a set of bonuses for the first 4 deposits. The minimum deposit is 30 CA$ (or equivalent to the Australian or New Zealand currency). The Surf Casino offer has 4 steps, each of them has its own conditions. The interesting thing is that each deposit is presented as a sea animal (which reminds us of the style adopted by the casino) and can be activated with a code of that sea inhabitant. For example, the first deposit has a picture of tuna, the activation code is TUNA, the wagering requirements are 30x (d+b), and the bonus is 100% up to 450 CA$. The second deposit has a picture of a dolphin, the activation code is DOLPHIN, the wagering requirement is 20x (d+b) and the bonus is 50% up to 300 CA$.
50 FREE SPINS IN DEAD OR ALIVE II is the next promotion from Surf Casino. You need to make a deposit of 30 CA$ and then receive 50 free spins in the specific game from NetEnt provider DEAD OR ALIVE II. This offer can be activated only by code, the wagering requirement is 10x and the wagering time is 7 days.
WEDNESDAY RELOAD BONUS and FRIDAY RELOAD BONUS are the next offers of the same idea – you need to make a deposit on the specific day – Wednesday or Friday and activate the code, then you will receive a bonus. The minimum deposit is 15 CA$, the maximum bet is 5 CA$ and the wagering requirement is 17x (deposit+bonus).
Also, there is a WEEKLY LOTTERY, an extremely attractive suggestion for Canadian, New Zealand, and Australian players. Overall, there are 20 prizes and you can win one of them. You can receive one lottery ticket for a one-time deposit of 150 CA$, there is a limitation: just one lottery ticket per one player. The lottery starts on Monday and the draw is held till the next Monday. There are 5 winning tickets and each of them is for 800 CA$.
Slots race is the last promotion from Surf Casino. The race consists of 4 stages, each one starts with a new week on Thursday and ends on the next Thursday. The stages offers you to win 5,200 CA$ and 15,500 free spins. The wagering requirement from Surf Casino for the cash prize is x3 and for the free spins x10. For Canada, New Zealand and Australia free spins are available in one of three slots provided by NetEnt: Halloween Jack, Gonzo’s Quest, or Wild Worlds.
Unfortunately, Surf Casino does not have a VIP program for its customers.
Surf Casino Payment and Withdrawal Methods
Surf Casino has a wide variation of payment methods for players from Canada, New Zealand, and Australia: Visa, Master Card, Maestro, Skrill, Neteller, Paysafecard, Zimpler. The details are in the corresponding tab – Banking.
Deposit Methods
All methods are fee-free and their processing time is almost instant. For Visa, Maestro, Master Card, Paysafecard, and Zimpler the minimum amount for a transaction is 10 EUR (the information is provided only in EUR currency, which is not really comfortable for the players from Canada, New Zealand, and Australia), but for the others, it is 20 EUR. The maximum amount is even different for different methods:
Withdrawal Methods
There are 5 withdrawal methods from Surf Casino:
They are also fee-free and the processing time is just 2 hours. The minimum amount is 20 EUR, while the maximum is 10,000 EUR.
The following currencies are available from Surf Casino: EUR, USD, RUB, AUD, CAD, UAH, KZT. It includes the national currencies of Canada, New Zealand, and Australia.
Surf Casino Customer Support
Surf Casino may extend its help to its customers in three ways: Live Chat, email, and FAQ section. The first one is presented as an icon in the left bottom corner of the webpage. It asks you to fill the form with your name, email, and the questions itself. The chat has an option to mute it. The next one is an email aloha@surfcasino.com, but regrettably, there is no opportunity to call (no phone number).
The FAQ section consists of 6 parts: account settings, deposit, and withdrawal, bonuses, about the casino, security, and responsible gambling. Overall, there are 27 questions that you can open by clicking on the plus. The Surf Casino answers are informative, but not very detailed. Quite often it redirects you to other sections, e.g. Terms and Conditions or Banking.
Surf Live Casino
For the players who would love to enjoy the Live casino, Surf Casino does provide this possibility in the corresponding tab. There are really a lot of offers to choose from as compared with other casinos. The number of games reaches 163, which is quite impressive. Surf Casino customers can find a lot of variations of Baccarat, Roulette, Monopoly, BlackJack, and some other types of games.
Surf Mobile Casino
Unfortunately, Surf Casino can not suggest to its customers the mobile application of the casino, but it is still possible to enjoy it via browsers like Opera, Chrome, Mozilla, Safari, etc. The website is a responsive one, and it preserves all options of the desktop version on smartphones and tablets.
Surf Casino Security
The license for Surf Casino is provided by Antillephone N.V. The casino uses 128-bit Secure Socket Layer, and this SSL technology is used in a lot of institutes and companies. Surf Casino stays alert as to the possible fraudulent actions, the accounts that are involved in fraud will be blocked. The other reasons for being blocked at Surf Casino are false personal data, money laundering, payments with a stolen credit card, etc. Surf casino uses the latest technologies for providing sage gambling for its customers.
Surf Casino Restrictions
The minimum age of the players must be 18 years old or it must be the age that legally allows the customers to do gambling in their own country. Surf Casino has the right to block accounts that use abusive or insulting language when talking to employees of Surf Casino. In this case, the blocked customer has 72 hours to withdraw his funds. The account could be blocked temporarily or forever, depending on the severity of the rule violations. The restricted countries for Surf Casino are the United States of America, the United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Lithuania, Dutch West Indies, and Curacao.
Conclusion
The history of this casino began in 2017 and, thus, it is one of the youngest on the market. However, Surf Casino has managed to overtake some of the competition and its rapid development caught my attention. I decided to figure out what attracts players and why they increasingly more often place bets on this site. I did my best to describe in detail the features of the virtual casino. But to make the summary of the review, I would like to dedicate some of my time to Surf strengths and weaknesses:
Surf Casino looks great from every point of view and now I understand why it attracts more and more customers in recent years. You will definitely love the list of games and bonuses on offer that extend your betting benefits. Also, you can be sure that all personal information is protected reliably. However, if you are interested in exclusive rewards and VIP promos, you should read the reviews of Grosvenor Casino and Oshi Casino.
Surf Casino user reviews
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