MagicRed Casino review 2025

Absolute joke of a site never experienced anything like it in my life Firstly please don’t think this review is about me loosing my money and writing a bad review like majority do I was fortunate to win 800 pound having issues with them saying we cannot withdrawal to the card you deposited with after going away and getting a account with a bank not on there list I had no correspondence from them 3 days after submitting I contacted them i also threatened legal action as I have red there terms and conditions and no where does it state you carnt withdrawal from the site They have decided to close my account I’ve reported them for fraud and also taking legal action against them as what there doing is criminal

Joined tonight. So far so good withdrawn 150. Will update review and stars upon smoothly receiving my money to my bank. Edit..my money was in my bank less that 13 hours after withdrawal no faffing around with documents etc. will update to 4 stars just now and will play further if all good will update to 5.

Terrible customer service. I had a truly awful experience with MagicRed Casino. I deposited £450 on March 28th at 7:30 AM, and despite their website stating instant debit card deposits, the funds were never credited to my account. Instead, the transaction was marked as 'pending' and then 'declined,' but my bank confirms the money is still held in a pending state, effectively lost in the system. Their customer service was appalling. I received conflicting information and was given the runaround for two days. Initially, I was told the issue would be resolved within hours, then it was pushed to 24 hours, then another 24 hours, and finally, they told me to deal with my bank. I received no apology, no compensation, and no real assistance. The fact that my £450 is now stuck in limbo, potentially for up to 30 days, is completely unacceptable. MagicRed Casino clearly doesn't care about its customers and their advertised 'instant deposits' are a complete lie. This is a serious issue that reflects poorly on their integrity and adherence to gambling commission guidelines. I strongly advise anyone considering playing at MagicRed to look elsewhere. Their customer service is non-existent when you have a problem, and they seem to have no interest in resolving issues caused by their own system errors. This has been an incredibly stressful and frustrating experience. I would give zero stars if possible."

I’ve had a good experience with this casino, had fast withdrawals including today of £3,500 - the live chat are super friendly and helpful. Would recommend.

(Updated at the bottom) 3 star upgraded to 5 star. No issues so far but will see as other reviews don’t make me confident but I know people leave these bad reviews when they lose but I will update this in future. My Experience…… Seen they had an offer on for deposit £10 receive 100 free spins, so took the offer, but on the offer only won £4.20ish, but continued to play with money I had for a while, had some decent wins and in the end put in a withdrawal request for £116, it says it takes 48 BUSINESS hours to process and then not sure how long for it to hit my account, I have provided address verification, driving licence and bank card minus the security 3digits. When withdrawal hits my account I will update the review but other than withdrawal timeframe the gameplay was enjoyable and has all the top slots you would expect from a casino. Update: Just to clarify at no point was any of my verification ID asked for I chose to send this as to not be any problems. Received my withdrawal of £116 - 0.58p fee in less than 24hrs, not sure what all the bad reviews are about, I’ve had 0 problems with this site and now I know I can receive my withdrawal on a weekend in less than 24hrs I will continue to play this site in future. Don’t believe all the bad reviews from people that didn’t win Won £106 profit and received in less than 24hrs on a Sunday, 1st time user with 0 issues and great games to play Would Recommend to others but just remember because I won something doesn’t mean everyone will, only play what can afford to lose and anything you win is a bonus