Review Disclosure: I played at Bet365, checking out every feature over a two-week period. This review is based on my experience during that time, including comparisons to other casinos I’ve tried.
Casinos older than a decade are some of my favorites to try, so I reckon it made sense to try Bet365 Casino. Before registration, I checked its licensing and spotted three strong ones from the MGA, UKGC, and Gibraltar. These made me confident enough to try some of the 500 games there using the mobile app, which was a breeze with no lags or missing features.
I was not impressed with the bonuses, and I believe that more games could be added. Still, trying out the jackpot section after switching to a desktop was enjoyable. I’d recommend this operator to anyone who just wants the safety of a long and good track record with a balance of casino gaming and sports betting.
Pros and cons
Introduction
Hillside (International Gaming) LP manages Bet365, and it has been a popular gambling site since its launch in the year 2000. This is also one of the global-facing operators, so players from Canada, parts of Europe and Africa have had access to it since it was rolled out. Although we’ll focus on the casino section, Bet365 is more popular worldwide as a sportsbook. It also has lotteries and poker rooms with no sister sites so far.
Screenshot of the main sections of the casino website:
Bet365 holds three licenses from the MGA, UKGC, and Gibraltar. These three trusted regulators also require other security measures, such as SSL encryption, to issue licenses.
Legitimacy facts:
Category | Details |
|---|---|
Jurisdictions | MGA, UKGC and Gibraltar) |
RNG auditing seals | eCOGRA |
SSL encryption | 256-bit |
2FA (Two-factor authentication) | Yes |
Legal age | 18+ |
My expert opinion on Bet365 Casino Legitimacy & Safety
Three licenses
eCOGRA seal
SSL encryption and 2FA support
Codes may be delayed when using 2FA
BET365 covers all security angles, and it makes playing there feel comfortable. I didn’t have to worry about possible data breaches or even losing my funds during transactions. A triple license also guaranteed that I was safe regardless of what jurisdiction I was playing from.
Unfortunately, Bet365 isn't so big on bonus deals for its casino section, so I didn’t get a standard deposit match welcome offer. All I got were 10 free spins on Magic Forge, Book of Horus, and Wrath of the Deep slots, which are exclusive titles, by the way.
TOP bonus offers:
Final Thoughts on Bonus Offers
Up to 500 free spins for new players
No bonus code required
Occasional free spin offers
No standard welcome bonus
Compared to other casinos I’ve played at, like Wonaco, Bet365 has nothing much to offer casino gamers in terms of bonuses. The free spins require the click of a button to reveal at least 5, and there are only 10 reveals per player within 20 days. As someone who is big on welcome offers, such a limit is not encouraging. However, when you become a VIP, there’s room for more bonus deals, so that’s something to look forward to.
Average number of payment methods in the compared casinos
Deposit methods
Whether you want to pay via cards like Visa or mobile options like Apple Pay, you’ll find them here. It's not crypto-friendly, but deposits are instant.
| Deposit methods | Deposit limits | Deposit time |
|---|---|---|
| | $10–$30,000 | Instant |
| | $10–$30,000 | Instant |
| | $10–$30,000 | Instant |
| | $10–$30,000 | Instant |
| | $10–$10,000 | Instant |
| | $10–$10,000 | Instant |
| | $30–$10,000 | Instant |
| | ||
Withdrawal methods
Once you’ve completed your KYC, withdrawals are processed within 48 hours max, and you can cash out via the following methods:
Final Thoughts on Payment Methods
Support for over 10 local currencies
Instant deposits
Mix of the best cards, e-wallets, and mobile payment options
No crypto support
Up to 28 days wait time for withdrawals between 1500 USD and 80,000 USD
If you are into payment options that are familiar and have built trust over time, then I’d say Bet365 covers that quite well. Although I wish they had some cryptocurrencies in the mix, just like Las Atlantis does. Still, it is reassuring to know that no additional fees were applied to my deposits or withdrawals and cashout processing time did not exceed 2 days. The withdrawal limit ranges from 10 USD to 30,000 USD, which is a reasonable spread; however, high rollers in the EU can withdraw up to 80,000 USD.
It was easy to give Bet365 some grace because 500 games is a fair enough range for a brand that wasn’t casino-focused from the start. This is an overview of the basic catalogue:
Number of games | 500+ |
Average RTP | 96% |
Demo play | Yes |
Yes | |
Best progressive jackpot slot | Wheel of Wishes |
Progressive jackpot size | $8,140,899 |
Here are our top picks for the greatest Bet365 games we've played before moving on to the gaming experience. In case you are not sure which titles to wager on, they are a fantastic starting point.
Game Type | Best Games |
|---|---|
Slots | Fat Drac, Queen of Embers |
Jackpots | Wheel of Wishes |
Roulette | Frankie Dettori’s Jackpot Roulettee |
Baccarat | Prosperity Tree Baccarat, Premium Baccarat |
Blackjack | BetBlackjack, All Bets Blackjack |
If you like slots and want to try out the ones we listed before playing at Bet365, start with our demo versions here.
What I think about the game collection
500+ total games with demo access
Includes a few progressive jackpots
Original games included
No demo before sign up
I didn’t expect a dedicated jackpot category, so that’s a big plus even with the 500+ games library. While a casino like Neon54 may have more options, I find the 153 originals here more unique with great replay value. That’s because they are a mix of slot, crash, and table games; a better collection than the usual 11 to 13 options that I’ve seen on modern sites, which are usually just crash games.
There are at least 20 games with multiple tables in the live dealer’s section at Bet365, but what’s most impressive is that some are proprietary.
Average number of live games in the compared casinos
The list includes a selection of titles from Evolution, which makes finding options you know even easier.
Live Game Type | Total Number | Popular Live Game |
|---|---|---|
Live Blackjack | 34 tables | Fun Fun 21, Bet365 Blackjack |
Live Roulette | 12 tables | Boost Roulette, Super Spin Roulette |
Live Baccarat | 15 tables | Speed Baccarat, Hyper Baccarat |
Game shows | 20 | Crazy Time, Monopoly Live |
Final Thoughts on Live Casino Games
In-house live tables
Smooth streams even via the app
Confusing categorization, like slots within the live section
This is one of the few brands where I have found exclusive live dealer games. Upon playing a few, the streams were just as clear and glitch-free as those of Evolution, and the dealers were friendly too. That’s one step ahead of brands like Fatbet Casino, where the live dealer category is powered by external providers only.
Average number of game providers in the compared casinos
There are at least 5 software providers behind the games at Bet365. These are mostly well-known brands, like Betsoft, Evolution, Spribe, Pragmatic Play, and Playtech. This is what you get from the available providers, but it would have been nice to add a few niche brands:
Category | Details |
|---|---|
Number of software providers | 5+ |
Slot providers | Playtech, Pragmatic Play |
Best slot provider | Pragmatic Play |
Live casino providers | Evolution, Bet365 software |
Best live software | Bet365 software |
Roulette providers | Evolution |
Baccarat providers | Bet365 software |
Blackjack providers | Bet365 software |
Unique software | Spribe |
My verdict
Partnership with big providers
Deals for expanded packages, including Megaways slots
Reliance on Evolution for the live section
Generally, a limited number of software partners
The highlight of the software range here is the in-house development team, rather than the small number of partners. Although this limited my selection of fan favorites, it provided me with access to high-quality games across all genres that were unavailable elsewhere. In comparison to sites like Immerion Casino, where there are more software brands to choose from, I think the lack of variety here is more valuable if you like exclusivity.
Using the mobile casino app here made gaming easy because I could get one-click access on my iPhone or Android. Everything from the range of games to bonus deals and functions of the website is present in the application. Alternatively, you can save device memory by opting for the mobile web version since the user experience is very similar:
We tried the application on an iPhone 14 and a Samsung Z Flip; safe to say, it was a good experience.
Tin Tin (Google Play): not bad, would give 5 stars if it workee properly on the samsung fold using split screen mode, when i place a better i can't see the pop up screen to enter or accept bet.
Ron Wagener (Google Play): Great betting app, which is easy to use, and Bet365 has amazing offers and opportunities to boost your bets and more chances to back a win.
Aside from the presence of an app, mobile usability even via the web is important and we needed to check a few usability facts to confirm that it's worth a try.
Mobile usability facts:
Category | Details |
|---|---|
All filters are available | Yes |
Search function | Yes |
Loading speed | 2.31 seconds, tested from London |
Registration to access the casino | Under 1 minute |
Verification time | Up to 72 hours |
UI and UX rating | Excellent |
My opinion on Bet365 Casino usability
Dedicated applications available
Runs well on mobile browsers
Very intuitive UI
App doesn't work on foldable devices
As a player who loves mobile applications for casino gaming, it was a relief to have access to downloadable software for both Android and iOS. It's a step up from casinos like Super Slots with only mobile-browser support.
How to Sign Up
I was able to create an account for this Bet365 review within 6 minutes. These are the steps I followed:
There’s round-the-clock customer support at Bet365, including email , live chat, and telephone. Average response time via live chat is 2 minutes, and via email, it is between one hour and one day.
Final Thoughts on Bet365 Casino customer support
Telephone support
24/7 access
Near-instant live chat support
No contact form
There was nothing left to be desired regarding customer service at Bet365. When I contacted livechat at 2 am, I got an agent immediately, and he was very helpful. I also tested the phone line, and that worked just as seamlessly, even though I had to wait 5 minutes to get an agent. Other casinos like HitMe Casino do not have as many options to get help, so this is a win for Bet365.
Despite my good experience with Bet365, the 1.3-star rating seems to suggest that some players are having the opposite.
L.A (Trustpilot): Noticed another ad from betTO BE SCAMMED….sorry I mean bet365.They say they will pay out “the best odds”. Of course you say you have the best odds if you actually never pay out those odds.If you actua…
Nicholas (Trustpilot): Bet365 wrongly settled my corners bet – Ignoring official UEFA data I placed a bet on Over 6.0 corners in the FC Koper vs Željezničar match (July 17, 2025). Bet365 marked the bet as lost, cla.
There were no reviews of the casino section so the complaints were specific to the bookie. That said, you shouldn’t have any issue playing in the casino section, all things being equal.
After over 2 decades in the gambling industry, there are only a few sites that can boast of a reputation as strong as Bet365. That said, the casino side of the platform is still young and developing, so it may take time to match other top brands in aspects like catalog weight. Overall, it is a casino that fits both casual and high rollers and is perfect for mobile gaming.