Name: 21.com Casino review 2025
Item: 21.com Casino
Rating: 8.9
Author: Ramona Depares

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21.com Casino

Games	1,395+
Min Deposit	C$15
License	Malta Gaming Authority
Min payout	C$50
Payout Percentage	96%
Payout Speed	1 - 5 banking days

Bonuses Reviews (0)

USA

100% Up To C$200

Min Deposit:

C$15

Wager:

40x

8.9

Expert rating

by Ramona Depares

Playscore

based on 7 critics

The Expert Rating you see is our main score, based on the key quality indicators that a reliable online casino should meet. Read more about our rating methodology on the How we rate online casinos.

How we rate

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Ads disclosure

18+

Editor's Note: This review is based on the operator's current offerings for Canadian players and is accurate at the time of publication. Changes may occur as the casino operator expands its offerings.

ON THIS PAGE

General Info
Legitimacy and Safety
Bonus Offers
Casino Games and Software
Payment Options
Customer Support
Responsible Gaming

Written by

Ramona Depares

Checked by

Lia Harris

Last Updated:

May 9, 2025

General Info

Website

21.com

Owner

BP Group Limited

Founded

2018

Legitimacy and Safety

Licenses

Malta Gaming Authority

Certificate

RNG

SSL

Bonus Offers

9/10

8.9

50% Up To C$1,000 Sunday Boost

Min Deposit:

C$50

Wager:

40x

Claim bonus

18+. T&Cs apply

8.9

Up To 50 Mega Spins Tuesday’s Top Pick

Min Deposit:

C$30

Wager:

35x

Claim bonus

18+. T&Cs apply

Min Deposit:

Wager:

Claim bonus

All 21.com Casino bonuses

Casino Games and Software

9/10

Slots

1151

Roulette

Blackjack

Poker

Baccarat

Live Games

211

Software

9/10

Payment Options

9/10

Number of payment methods

Minimum deposit

C$15

Deposit fees

No fees

Withdrawal fees

No fees

Minimum withdrawal

C$50

Maximum withdrawal

C$5,000

Aveage withdrawal time

1 - 5 banking days

Currencies

USD, CAD, EUR... Show more

Deposit Methods

Deposit methods	Deposit limits	Deposit time
	C$15 - C$10,000	Instant
	C$15 - C$10,000	Instant
	C$15 - C$10,000	Instant
	C$15 - C$10,000	Instant
	C$15 - C$10,000	Instant
	C$15 - C$3,000	Instant

Withdrawal Methods

Withdrawal methods	Withdrawal limits	Withdrawal time
	C$50 - C$5,000	1 - 5 banking days
	C$50 - C$5,000	1 - 5 banking days
	C$50 - C$5,000	1 - 5 banking days
	C$50 - C$5,000	1 - 5 banking days
	C$50 - C$5,000	1 - 2 banking days

Customer Support

9/10

Support 24/7

Contact form

Live chat

Phone support

support@21.com

Language

Responsible Gaming

Responsible gaming tools

Financial limits

Available

Cooling-off/Time-out period

Available

Self-Assessment

Available

Link to a help organisation

Available

Self-Exclusion

Available

Reality check

Available

Comparing 21.com Casino with alternative online casinos

Casino name

Bonus

Number bonuses

Min. deposit

Withdrawal time

Payment methods

Casino games

Live Games

Payout Percentage

21.com Casino

8.9

Expert rating

Playscore

100% Up To C$200

C$15

1 - 5 banking days

1,395

211

96%

Claim bonus

BetUS Casino

9.4

Expert rating

7.5

Playscore

300% Up To $7,500

$50

3-10 banking days

489

N/A

Claim bonus

Super Slots Casino

5.9

Expert rating

5.7

Playscore

Up To 300 Free Spins

$20

24-48 hours

1,124

96%

Claim bonus

Casino name

Expert rating

Playscore

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TrustPilot (19) Trustpilot.com

1.8

They blatantly ripped me off after I won a jackpot on a slot game gave me tons of excuses and then I could not log in to my account and then a couple weeks passed I was finally able to get in to my account only to see a balance of $0.00 !!!

We order a chuletron steak for 2 It was fatty and needed a lot of chewing The manager wasn't sympathetic in any shape or form It's an expensive place so one expects a level of food and service neither existed

Deposited 25 EUR, withdrew over 2000 EUR. What did they do? They stole my winnings and only gave the 25 EUR back. As the previous comments here say: STAY AWAY from this ROGUE casino.

If you play here, deposit small amounts and verify your account before playing too much. I happened to hit bigger and withdraw 13,000€ from 1,700€ total deposits. Withdrawing took over a week, with all kinds of excuses "extra reviews", "payment personell was slow", "needed permission from different people". I got a club manager and she answered everything within an hour of messaging her but the e-mail addresses are pretty much same so there probably isn't tons of people working - they're just making up excuses to delay things. I have always gotten my money out, but it has been slow and with unnecessary asking for it.

After you win they say you need to verify your profile, and it takes forever until you are giving up. They always say that they need new and different documents. Stay away