Review Disclosure: This review is based on my firsthand assessments of Hugo Casino's bonuses, games, and overall features after testing them extensively.
I went to the promotions section of Hugo Casino before signing up to see what they had to offer. There were bonus options for regular and VIP players, but the C$750 minimum deposit needed to get the high roller bonus was a lot more than I thought it would be. I chose the normal welcome offer to get things going and put in only C$30.
The website had at least 100 software companies listed, such as Games Global, which has million-dollar progressive jackpots. I chose BTC for withdrawals because it was processed right away, while Interac could take up to 24 hours.
Even though there’s no app compared to brands like 888 Casino, and the wagering conditions were above average at 45x, I still enjoyed playing here.
Pros and Cons
Who Should Play Here
- High rollers who don't mind the 45x playthrough conditions
- Players seeking both fiat and crypto payment options
- Bonus hunters looking for regular promotions
- Online gamblers who want to cash out winnings without delay
Who Should Look Elsewhere
- Low-stakes players who can't handle the C$30 minimum withdrawal cap
- VIP gamblers who prefer larger bonuses
- Cautious bettors who prefer to use deposit limit tools
A Quick Tour of Hugo Casino
Hugo Casino launched in 2023 and caters mainly to players in Canada and a few European countries, excluding the UK and France. The fairly new platform is operated by GBL Solutions N.V. alongside 10+ other casinos like Winshark, Wild Tokyo, and Slota Casino. In addition to standard casino offerings, Hugo Casino features crash games like Aviator, Plinko, Mines, and Chicken Run.
Interesting tidbit: All Hugo players can participate in a treasure hunt promotion to win daily bonuses. All that's needed is to visit the “Treasure Hunt” page each day and click “Grab” to activate it. Available offers include matched bonus money, free spins, or a combination of both.
Screenshot of the main sections of the casino website:
SSL 
GCB The legitimacy of Hugo Casino is not in doubt because it holds a valid Curaçao license. It's also operated by GBL Solutions N.V., a popular company that manages over 10 other casinos, including big names like Rolling Slots and Wild Tokyo Casino.
These are the other details I noted:
Category | Details |
|---|---|
Jurisdictions | Curaçao Gaming Control Board (License No. OGL/2024/589/0556) |
RNG auditing seals | N/A |
SSL encryption | 128-bit |
2FA (Two-factor authentication) | Yes |
Legal age | 18 |
Final verdict on safety and security
Well-known operator with a physical office address
Offers 2FA protection for extra account security
Licensed by the Curaçao GCB
No verifiable RNG audit certificate
The website is protected with 128-bit SSL encryption, and extra security is provided by two-factor authentication. Some responsible gambling resources have also been provided to ensure you have better control of your online gaming. The available tools are “Take a Break” (1 day or 3 days) and “Reality Check” (30, 60, and 90-minute reminders).
Despite these positives, there are several things that I think should be improved, like the casino's lack of an RNG certificate from notable independent auditors like eCOGRA. It would also be nice to add deposit and loss limits in the list of responsible gambling options.
You can choose between a standard and a high roller welcome bonus based on what you can afford. Regular promotions like cashbacks are also available for returning players, and I've presented the main offers below.
Bonus type | Best offer | Min. deposit | Wagering requirement | Bonus code |
|---|---|---|---|---|
Up to C$900 + 275 free spins |
| 45x | Not Required | |
VIP Welcome Bonus | 50% up to C$750 + 200 free spins | C$750 | 45x | Not Required |
Hugo Cashback | Up to 10% weekly VIP tier-based offer | C$75 | 30x | Not Required |
40% up to C$300 on weekends | C$30 | 45x | Not Required | |
Happy Hugo Mondays | 77 Happy Free Spins every Monday | C$30 | 45x | Not Required |
TOP bonus offers:
Final verdict on bonus offers
Two welcome bonus options for new players
Regular unlimited cashback and reload bonuses
Multiple free spin offers weekly
Wagering requirements are on the high side
The C$30 minimum deposit on some offers could be lower
The promotions' variety includes matched bonuses, free spins, cashback, and reloads. However, the C$750 VIP welcome bonus didn't meet my expectations. High roller bonuses are often in thousands of dollars, like the $15,000 offer at Sharkroll Casino. Also, the total C$900 available to claim in the regular welcome package is low compared to the C$3,000 average at most Canadian casinos.
If you're looking for a brand with generous bonuses, you might be better served on platforms like RichRoyal, which offers up to C$11,250 in welcome bonuses. The best highlight for me about Hugo Casino, however, is the frequency of promotions like daily treasure hunts and Monday/Wednesday free spins, as well as time-limited monthly deals.
Interesting tidbit: The loyalty club at Hugo Casino offers some pretty interesting benefits, such as daily mystery drops and personalized birthday gifts. You can also earn loyalty coins by betting regularly, then use them to purchase free spins or cash bonuses in the on-site shop.
Hugo Casino accepts all payment types, from credit/debit cards to online transfers, e-wallets, mobile money, and prepaid vouchers. Crypto players are also allowed to bank with 10+ cryptocurrencies, including Bitcoin and Tether.
Average number of payment methods in the compared casinos
Deposit Methods
Some deposit options you can use to replenish your account are Interac, Visa/Mastercard, Skrill, GPay, Neosurf, Ethereum, and Litecoin.
| Deposit methods | Deposit limits | Deposit time |
|---|---|---|
 | C$30–C$950 | Instant |
 | C$30–C$950 | Instant |
 | C$10–C$800 | Instant |
 | C$25–C$5,000 | Instant |
 | C$30–C$3,500 | Instant |
 | C$25–C$5,000 | Instant |
 | C$25–C$5,000 | Instant |
 | C$30–C$10,000 | Instant |
 | C$30–C$10,000 | Instant |
 | C$30–C$6,000 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$75–C$7,500 | Instant |
 | C$30–C$3,000 | Instant |
| | ||
Withdrawal Methods
The withdrawal options are fewer, but popular Canadian-supported methods like Interac e-transfer and MuchBetter, including Bitcoin, are accepted.
| Withdrawal methods | Withdrawal limits | Withdrawal time |
|---|---|---|
| | C$30–C$750 | 1 banking day |
| | C$30–C$750 | 1 banking day |
| | C$30–C$750 | 1 banking day |
| | C$30–C$750 | 1 banking day |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$70–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
| | C$80–C$750 | Instant |
 | C$30–C$750 | 1 banking day |
| | ||
Final verdict on payment methods
Accepts both fiat and cryptocurrency payments
Crypto withdrawals are processed instantly
Deposit limits are as low as C$10 on options like Neosurf
Maximum withdrawal limit of C$750 on cryptocurrencies
Fiat payouts can take up to 1 day to process
I enjoyed the variety of supported options and the ability to switch from fiat banking for deposits to cryptocurrencies for withdrawals, which are faster. There are, however, a couple of issues with crypto payments, especially the limits.
I consider the C$750 withdrawal cap way too low because crypto limits are usually higher than fiat. Compared to casinos like Ybets that don't include minimum withdrawal limits on crypto transactions, this was disappointing. Nevertheless, the plus side is that all payouts are processed in an instant with no delays.
Quick Tip: Withdrawals can only be made after passing KYC verifications. If you want to avoid delays, start your verification process early instead of waiting until you want to withdraw. You can begin the process by contacting the support team via live chat and requesting verification.
The Hugo Casino library has over 7,521 games spread across the popular categories. It includes 5,700+ slots, 700+ live casino games, and over 1,000 table games. There's also a small selection of 25+ crash games if you're interested in instant wins.
Category | Details |
|---|---|
Number of games | 7,521+ |
Average RTP | 96% |
Demo-play availability | Yes |
Progressive Jackpots | Yes |
Best Progressive Slot | |
Progressive Jackpot Size | Up to C$2,000,000 |
My top games at Hugo Casino comprise a combination of slot machines, classic table games, and live dealers. Here's a list of my favorites in each category:
Game Type | Best Games |
|---|---|
Slots | Snoop Dogg Dollars, Book of Dead, Wanted Dead or a Wild |
Jackpots | Absolootly Mad: Mega Moolah, Book of Atem: WowPot, Mega Moolah Megaways |
Roulette | Roulette Double Win, Mega Roulette, European Roulette |
Baccarat | Baccarat Pro, Baccarat 777, No Commission Baccarat |
Blackjack | Blackjack VIP, Back Blackjack, Blackjack Multipliers |
Live Games | American Speed Roulette, Oracle Blaze, Venice Blackjack |
Crash Games | Aviator, Minesweeper XY, Chicken Road 2.0 |
Here are some of the most popular games I picked from Hugo Casino that you can play in demo mode.
Final verdict on games section
30+ progressive jackpots with million-dollar prizes
Attractive lineup of world-class providers
Most games are available to play for free
Filters for table games are missing
Less than 30 crash games
While reviewing Hugo Casino games, three things immediately stood out to me: the overall number of titles, their variety, and the selection of Mega Moolah and WowPot jackpots. At first, it was hard to pinpoint any negatives, but after looking harder, I noticed that games from Evolution Gaming were unavailable.
This was unlike several competitors, like Gangsta Casino, where Evolution live games were in abundance. I also realized that despite the diverse library, Hugo Casino doesn't have any original games. Hopefully, the operator will start developing in-house titles to add some uniqueness to its catalog.
Over 700 live dealer options are available to play at Hugo Casino. The categories, which include blackjack, roulette, and baccarat, are powered by top-rated studios like Playtech and Winfinity.
Average number of live games in the compared casinos
Here's a quick summary of the featured types and popular titles:
Live Game Type | Number of Games | Popular Live Game |
|---|---|---|
Live Blackjack | 200+ | Blackjack Quickseat, Unlimited Blackjack |
Live Roulette | 300+ | Bar Roulette 2000x, Speed Auto Roulette |
Live Baccarat | 100+ | Ru Yi Speed Baccarat NC, Scanner Baccarat |
Live Poker | 5+ | Bet on Poker, Casino Stud Poker |
Game Shows | 5+ | Who Wants to Be a Millionaire, Spin a Win Wild Brasileiro |
Final verdict on live casino section
More than 700 live games to choose from
Top-quality video streams with mobile compatibility
High-stakes table limits of up to C$10,000
Less than 20 live poker tables
No category filters to separate game types
While I appreciated the large number of live casino games, it would have been nice to see game shows like Crazy Time from Evolution. Hugo Casino is more selective of the live studios it partners with compared to casinos like Wonaco that offer games by OnAir Entertainment and Bombay Live. Hugo makes up for this by offering some spectacular live games from Playtech, like Who Wants to Be a Millionaire.
Author's Insight: Unlike slots and RNG-powered tables, live dealers aren't available to play for free. Before launching any title, deposit funds into your account and play more of Blackjack if you want games with flexible betting limits.
Average number of game providers in the compared casinos
Hugo Casino currently partners with over 100 providers. This includes big companies like Games Global and smaller studios like Jade Rabbit and Triple Cherry. In the table below, I've provided the approximate number of providers for each game type.
Category | Details |
|---|---|
Number of software providers | 95+ |
Slot providers | 95+ |
Best slot software | Hacksaw Gaming |
Live casino providers | 5+ |
Best live software | Playtech |
Roulette providers | 5+ |
Baccarat providers | 5+ |
Blackjack providers | 5+ |
Unique software | No |
Final verdict on casino software
Diverse provider lineup with 100+ options
Provider filter menu for easier sorting
Lots of smaller studios that complement the big names
No original in-house developer
Small selection of live casino providers
Collaborating with over 100 game developers is no small feat, and this is what sets Hugo Casino apart. The collection includes major studios like Play'n GO, as well as up-and-coming names like Speedy Tomatoes. I also appreciated how easy it is to sort games according to their providers. Overall, Hugo outpaces some well-known brands like Bovada Casino that partner with fewer than 10 developers.
Although Hugo Casino doesn't have a downloadable casino app, you can install a web app shortcut on your smartphone. The site's overall user experience on mobile is smooth, responsive, and convenient.
Although there are no downloadable apps, the website is built with HTML5, offering better mobile compatibility and a more user-friendly navigation.
Category | Details |
|---|---|
All filters are available | No |
Loading speed | Approx. 0.5 sec |
Search function | Yes |
Registration time | 1-2 minutes |
Verification duration | Less than 3 minutes |
Account verification time | Up to 3 business days |
UI/UX rating | Excellent |
Final verdict on usability and mobility
Pages load and render quickly
Minimal data usage on mobile
Registration with Google is supported
Identity verification can take up to 3 days
Game type and theme filters are not available
I liked how the platform consumes less data and loads faster than DuckyLuck. Registration also takes only 2 minutes, and you have the option of using the Google sign-up option, which further reduces the time.
A major downside for me is the lack of certain filters, such as themes for slots. Live dealers and table games are also not sorted into categories (blackjack, roulette, etc.). Instead, they’re grouped together, which makes it harder to find games of a specific type.
Quick Registration and Bonus Receipt
Starting your online gaming at Hugo Casino takes just two minutes. Here are simple steps to guide you through the process:
Tap the “Claim Bonus” button
Clicking the “Claim Bonus” link on our website will take you straight to the registration page at Hugo Casino.
Click “+” or “Join Now”
On the homepage, tap the “Join Now” button or look towards the upper right corner and tap the yellow button with “+” on it.
Create your account
Start by filling out this form with your email, username, and password. Next, check the box for age declaration and T&Cs, and then click “Register.”
Add more details
Provide more information for the final step, such as your full name, date of birth, complete residential address, and phone number. Now, click “Complete Registration” to finish the sign-up process.
Claim your welcome bonus
You'll be logged in automatically after registration. To claim the welcome package, click “Make a Deposit” and add funds to your account.
Start playing games
Once your deposit shows in your balance, go to the lobby to select a game and start playing.
If you encounter challenges on Hugo Casino, you can reach the support team via email and live chat. But if you're just curious about basic things, the FAQ page offers answers to some popular questions.
Final verdict on customer support
Live chat connects directly to an agent (no chatbots)
24/7 customer service
Chat responses are near-instant
Responses via email can take 2+ hours
Phone support is unavailable
The best thing about Hugo Casino's customer service is how quickly they respond. A lot of platforms put AI chatbots between customers and agents, which makes it take a few minutes longer for a human to respond. For example, it could take up to 30 minutes to get a response from Millionz Casino. In this area, Hugo Casino does well.
I looked at what other players were saying about Hugo Casino on Trustpilot as part of my review process. The overall rating on this website was a little higher than average, and people generally liked the variety of games and bonuses. There were still a lot of complaints about withdrawals that took too long and high bonus wagering requirements.
Frau J.G. (Trustpilot): Lots of games and very nice support. Always helping me when I have questions. Fast payout. I like it!
October 26, 2025
Islajm Kerelaj (Trustpilot): Easy to deposit with great bonuses almost every day.
October 26, 2025
It's potentially rewarding to play online casino games at Hugo Casino, especially if you want a balance of slots and table games. In addition to the 7,521 games in the library, which include popular options with high-paying jackpots, there are often bonuses available. Be careful of high wagering requirements, and you’ll find it easy to choose only the best bonus offers there. Hugo Casino is great for both casual players and high rollers; you’ll even find bonuses specifically tailored to each audience.
Helpful Links
Use this link to access the necessary information about Hugo Casino:
