I went to Hopa with certain expectations because of many good testimonials I saw on the web, and I got more or less the experience I wanted. Actually, the platform didn’t really try to impress me with loud designs or dozens of promos with the flashy banners, and that’s more on the bright side.
Things were simple, smooth, and fast in most areas, from registration to lobby browsing. I particularly appreciated that I could find slots by title, provider, or category, and all that without constant digging through menus. The cashier was clear as well: Hopa offered cards and e-wallets, where any method meant instant deposits. Of course, I tested the support right away and started bombarding them with questions, and well, that may sound exaggerated, of course, but I did contact them a lot of times to get the full picture. Quick, effective 9 times out of 10, and the agents really tried to help.
Yeah, Hopa may not support crypto payments, and there were some RNG testing disclosure issues going on, but the casino is decent overall. You’ll see why in Hopa Casino review.
Pros and Cons
You will keep on playing here if:
- You use cards or e-wallets, so the whole fiat currency focus is no problem to you.
- You enjoy collecting loyalty points and getting rewards for them.
- Evolution and Pragmatic Live duo is your fav combo for a live casino area.
You won’t open an account here if:
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Phone customer support availability is very important to you.
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You want clearer info on independent game testing than what Hopa discloses.
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You only make deposits and withdrawals in cryptocurrencies at casinos.
Hopa Casino is licensed by two of the most authoritative regulators in the industry, the UK Gambling Commission and the Malta Gaming Authority. What concerns independent game testing, I actually didn’t spot the certificate badges on the site; support confirmed that games are tested and approved before they go live, however, they did not specify the exact laboratory. A little note: the operator does list eCOGRA as an approved ADR partner under its MGA licence, but that’s the only detail I found regarding the topic.
Much Easier to Stick to Responsible Play When All Tools Are Offered
Even if I was in the mood to complain, there’s nothing to complain about. At Hopa, you can set daily, weekly, and monthly deposit, wager, and loss limits as well as track your account history and use a reality check tool for more control. Breaks, self-exclusion, links to support agencies, self-assessment questions, links to parental control software — they’ve got it all.
The first thing catching my attention was surely the variety: they don’t go with 50 different offers like some casinos, but they go for the balance of quality and quantity. Something’s going on every single week, and the terms are fair enough. 35x rollover is totally better than what most casinos offer these days, so you’re not stuck dealing with unrealistic 60x or even the more standard 40x wagering requirements.
You can sort games by provider or specific title, so manual search is a thing here. If you just want a certain category, you can browse through New, Popular, Featured, Pokies, Table Games, and more sections. Overall, the variety seemed good enough for me — the lobby has the essentials from talented software developers.
Popular slots at Hopa Casino:
NetEnt, Elk Studios, Pragmatic Play, Nolimit City, IGT… And the list goes on and contains over 20 different studios. These are licensed providers operating legally and doing their best to deliver high-quality casino software. And not only does Hopa partner with the leaders of the field, but it also works with other, lesser-known, but definitely decent studios, like Chance Interactive or Half Pixel Studios.
Average number of game providers in the compared casinos
Most live tables come from two industry giants in the live casino area: Pragmatic Live and Evolution. You can play roulette, baccarat, blackjack, poker, and join game shows — whatever your preferences are. The video quality is high, and it remains this way even if you switch from your computer to a phone device.
Average number of live games in the compared casinos
Deposits go through instantly, no matter what, regardless of your selected payment option. Same goes for the “no limit” policy. Top up how much you want and meet no restrictions. Withdrawals can take up to 6 days; I personally experienced no more than 3 days, but you still keep that in mind. Also, another friendly condition from Hopa: you can cash out as little as NZ$10 already. Yeah, no crypto, so that may surely be a bummer for some.
Average number of payment methods in the compared casinos
Deposit Methods
Withdrawal Methods
Hopa Casino is optimised for tablets and smartphones, whether you have an iOS or Android device. As long as your device works quickly itself and your internet connection is stable, you’ll get a decent experience with the mobile version of the site. Or with the PWA shortcut, for that matter. Same games, same bonuses, same menus. Just laid out more conveniently for smaller gadgets. No dedicated casino application, though, for those gambling on the go.
The only weak point may be the lack of phone assistance, so it’s messaging only. Would I consider it a huge downfall? I personally wouldn’t, but I’m still pointing it out because you may view it differently. Hopa Casino instead gives high-quality assistance via live chat, which works 24/7 and where replies come in a matter of minutes. Additionally, email support and contact form options are available. Email replies obviously arrive slower than via live chat, but they’re better for more complex issues, such as documentation-related ones.
Some wanted a larger live casino area and some were completely disappointed about the lack of cryptocurrency options. Withdrawal times being slow were mentioned at times, but the overall tendency is still good because I see players enjoy simple navigation, user-friendly bonuses, a nice game lobby with all the essentials, and quick support replies.
I personally didn’t mind some downfalls like no phone support that much, or even the lack of crypto wasn’t a dealbreaker to me, because the positive side of things still prevailed. Instant no-limit deposits helped me get started more quickly, bonus terms were clear and didn’t kill my budget, games were nice, both slots and live dealer play, and the MGA/UKGC oversight is strong, so I felt safe while gambling here. A fair 8.4 out of 10 from me.