Grande Vegas Casino Review 2022
| Official Website: | www.grandevegascasino.com |
|---|---|
| Owner: | Tigress Management Ltd. |
| Established: | 2009 |
| Social media profile: |
When you open the website of Grande Vegas Casino you can immediately see that it is not only an instant play and mobile gambling platform but also a download casino that every willing player can install on his or her computer. The structure of the website is clear and intuitively friendly. Basic features of Grande Vegas are provided in the upper horizontal menu, while information about games and their categories can be found on the left of the screen. More formal data like Terms and Conditions, Affiliate Program, Privacy Policy, Responsible Gaming, and others are provided at the bottom of the page of the Grande Vegas casino.
The players who want to enter the account created in Grande Vegas or join the platform will find the buttons they need in the upper right corner of the screen. There are also some additional menu items for Support, Banking, Games, and Jackpot located under them as well. Grande Vegas platform is available in British English, US English, New Zealand English and French. The most eye-catching detail on the landing page is a constantly running line of casino winners, so it is not surprising that every new player wants to see his or her name here as fast as possible.
The first glance at Grande Vegas makes a good impression about the casino, but what about other important features such as a variety of games, bonuses and promotions, payment options and customer support? These and several other important details are provided in this review below.
Grande Vegas Casino Software and Games
Grande Vegas offers players hundreds of games to choose from and all of them are products of a famous software development company RealTime Gaming. Unfortunately, there is no search bar to find a favorite game by its name, but the website has grouped all the games by certain features for more comfort.
When you look at the left menu of Grande Vegas dedicated entirely to games, you can see that it includes the following categories: All games, New games, Progressive, Slots, Specialty games, Table games, Video Poker, and Mobile games.
Slots are the most popular game in Grande Vegas casino available in all shapes and sizes. Players can find classic 3-reel slots, traditional 5-reel machines and even extraordinary 6-reel games. They feature different bonus rounds and breathtaking jackpots including progressive ones. There are over 100 slot machines and the top of the list is taken by the following ones: 777, Achilles, Aladdin’s Wishes, Ancient Gods, Asgard, Aztec’s Treasure, and others.
Another popular category of games is table games. There are only 14 games in this group but they include such popular examples as Baccarat, Blackjack, Caribbean Hold’em, 21 Face Up, Pontoon, Vegas 3 Card Rummy, Pai Gow Poker, etc.
Specialty games include only 7 games, but there are European and American Roulette, Keno, Craps and exciting games entitled Banana Jones, Fish Catch, and Treasure Tree.
The video poker category in Grande Vegas consists of 10 more exciting games to try including All American Poker, Double Bonus Poker, Double Jackpot Poker, Deuces Wild, etc.
Grande Vegas Casino Features and Bonuses
No doubt the range of bonus offers and promotions in Grande Vegas will not leave indifferent even the least passionate players. The casino has good news both for new players and for well-seasoned gamers of Grande Vegas.
The first significant bonus is given to the players who have just registered with the platform. They get three bonuses instead of one, and it is just enough to make a deposit. A player can claim a 100% bonus match up to $100 for the first deposit, a 150% match up to $150 plus 500 free Spins on Achilles for the second deposit, and get $50 for free – the bonus money is given after making two first deposits only.
Regular players of the platform can enjoy many different promotions too. Every month, they can take advantage of Quickie Boost and get a 150% match up to $300 entering the coupon code. It is also possible to turn to customer support and receive a 25% cashback on any deposited amount. Naturally, the cashback is available if you do not claim bonus funds and it is necessary to stake the money 10 times.
Three other promotions are given out depending on a day of the week. Grande Vegas makes Mondays one of the best days of the week offering two promotions that day. Firstly, it is a deposit bonus of 25% up to $100 (the coupon can be used up to 10 times). Secondly, players who deposited and played through Friday to Sunday can get a lucky email with a no deposit Raffle bonus up to $250 on Monday. However, midweek can be not less exciting since gamblers who deposit and play actively on Monday and Tuesday can receive a bonus of up to $250 in an email on Wednesday as well.
Grande Vegas has a VIP program for keen gamblers. It awards new members of the Grande VIP Club with an exclusive $100 no deposit bonus and offers a high deposit bonus to every player after the first 35 days of membership. It is worth mentioning about higher table and wagering limits as well as weekly unique bonus offers for members of the VIP Club. In fact, every active player can join it when he or she collects enough COMP points playing in Grande Vegas!
Grande Vegas Casino – Welcome Bonus
Average Reputation 6.5/10
Germany is allowed| Bonus | 100% Up To 100$ |
|---|---|
| Bonus type | First Deposit Bonus |
| Min. deposit | - |
| Bonus code | 100MATCH |
| Bonus game | - |
| Wagering | 30x(d+b) |
25% Cashback at Grande Vegas Casino
Average Reputation 6.5/10
Germany is allowed| Bonus | 25% |
|---|---|
| Bonus type | Cashback |
| Min. deposit | $20 |
| Bonus code | No code required |
| Bonus game | - |
| Wagering | 30x |
150% Up To $300 Match Bonus at Grande Vegas Casino
Average Reputation 6.5/10
Germany is allowed| Bonus | 150% Up To $300 |
|---|---|
| Bonus type | Match Bonus |
| Min. deposit | $20 |
| Bonus code | No code required |
| Bonus game | - |
| Wagering | 30x |
Grande Vegas Casino Payment and Withdrawal Methods
Grande Vegas offers different banking options to clients. It is important to remember that the first method used for depositing will be also used for the funds withdrawal. That is why the choice of the Payment option should be reasonable and careful. Grande Vegas offers the following payment methods: Visa Credit and Debit Cards, Skrill Moneybookers, EcoPayz, Neteller Money Voucher, Wire Transfer, PaySafeCard voucher, and Bitcoin. The depositing speed depends on the payment method preferred: it can be almost instant (Skrill Moneybookers, EcoPayz, Neteller, Bitcoin) or take up to 5 business days (Visa Credit and Debit Cards, Wire transfers). When it comes to withdrawal, the waiting time in Grande Vegas is 24-48 hours and after that players can get their winnings to their account. Usually, it takes 24-48 hours when we talk about electronic and online payment systems and up to 5 business days for bank transfer. The maximum withdrawal amount is $10,000 per week.
| Payment Methods | Withdrawal Limits | Withdrawal Time | Deposit Limits | Deposit Time | Fees |
|---|---|---|---|---|---|
| Bank Wire Transfer | $100 to $2500 | 5-15 Business days | Not Available | Not Available | $60 |
| Overnight Express | $150 to $3000 | 4-6 business days | Not Available | Not Available | $30 |
| Neteller | $25 to $2500 | Instant | Min: $10 | Instant | No Fee |
| Skrill | $20 to $2500 | Instant | Min: $5 | Instant | No Fee |
| Ecopayz | $25 to $2500 | Instant | Min: $10 | Instant | No Fee |
| Bitcoin | $100 to $2500 | Instant | Min: $25 | Instant | No Fee |
| Litecoin | Not Available | Not Available | Min: $25 | Instant | No Fee |
| Money Gram | $100 to $400 | 7 business days | $100 to $500 | Instant | $85 |
| Bank Draft | $300 to $6000 | 15-20 business days | Not Available | Not Available | $80 |
| Credit / Debit Card | Not Available | Not Available | Min: $45 ($25 for Newbies) | Instant | No Fee |
| Paysafecard | Not Available | Not Available | Min: $5 | Instant | No Fee |
| Neosurf | Not Available | Not Available | Min: $10 | Instant | No Fee |
Grande Vegas Casino Live
Unfortunately, Grande Vegas does not provide its clients with live dealer gaming possibilities.
Grande Vegas Mobile
Grande Vegas puts much effort to guarantee cross-platform access to the games. So, to this end, it created a special menu section dedicated to mobile casinos. When a client opens a mobile casino, he can easily launch all the games that will run smoothly on mobile phones and tablets. There is a comfortable menu that looks like a flower and you can select a category you like from its petals. All the games in the mobile version of Grande Vegas are provided in the form of the list with a jackpot amount next to the name. Naturally, the number of mobile games is smaller – about 100, but the mobile casino has its own strong points like compatibility, convenience, and high-quality graphics.
Grande Vegas Casino Customer Support
Players can always get a response to their query or request from the Customer support of Grande Vegas Casino. The team is trained to provide professional assistance to casino-related questions round the clock. It is possible to contact customer support by telephone: 1 678 349 0095 and toll-free number 1 866 888 5833. However, it is not the only way to contact customer support. Grande Vegas also has an email address and it is possible to send letters to grandevegas@swiftassistance.com. People who enjoy written and fast communication can get help by Skype or open a chat window hopping into the bottom right corner.
| Support telephone: | |
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| Support email: |
Grande Vegas Casino Security
Unfortunately, I cannot guarantee the safety and reliability of Grande Vegas Casino. I could not find any information about the casino license, as even the casino itself does not provide it. We have repeatedly warned our users, and yet we would like to remind you again – do avoid casinos with a questionable reputation.
In addition, I have received several similar complaints from our users about dishonest behavior of Grande Vegas Casino and slow processing of payments.
Casino Restrictions
Grande Vegas is restricted to individuals of legal age who are residents of jurisdictions where the use of Grande Vegas and its games are not prohibited by law. Accounts registered in the following countries t are not eligible for bonuses offered by Grande Vegas: Greece, Poland, Russia, the United Kingdom, Romania, Bulgaria, Mauritius, Portugal, Indonesia, Costa Rica, and Thailand.
Conclusion
Grande Vegas Casino joined the gambling industry more than 10 years ago — in 2009. Despite great competition, the site is still popular for users from the United States, Canada, and France. In the review above, we discussed the interface of the site, the availability of support services, the range of games, payment methods, and other features of the casino. Now it’s time to make a conclusion and have a brief look at the main pros and cons of Grande Vegas Casino.
- A small number of restricted countries;
- optimized for any device;
- No valid license;
- no Live Casino section;
- casino supports only a few languages;
- a relatively small amount of games;
- complaints from players about dishonest activities of Grande Vegas Casino;
- slow processing of payments.
If you are looking for an online casino with the Live section, I recommend you to pay attention to Energy Casino. Here you may find dozens of games in an online format with real dealers.
Leave a feedback of Grande Vegas Casino
The games change consistency whether you are in a bonus playthrough or not. You will win during bonus play and lose horribly against odds when in the money.
I think Grande Vegas is one of the more legitimate and fair of the online casinos.
The amount of time taken to verify documents and cash out is completely unacceptable.
I’m new to the site and so far I haven’t had a problem with Customer service or any game bonus I redeemed thus far.
Very strict withdrawal
It’s not bad but hardly any winnings now
I have been playing at Grande Vegas online casino for several years. I finally won $400 a few weeks ago and decided to withdraw money. I provided all of the information they requested and was even told my money was on its way to my bank. Apparently, I used a few free bonuses that they sent me and they cancelled my withdrawal and kept my winnings. It makes absolutely no sense to me. I will never play at Grande Vegas casino again. Has anyone else had this issue.
Hey,
We are truly sorry for your situation with the withdraw money at Grande Vegas Casino. We will contact casino and help you. To help you we need more information about what happened exactly and from which country you are. Please send it to our email: support@slotsspot.com. We will try to help you with the withdraw!
Sincerely your, SlotsSpot Team.
Hey Angela,
We received the answer from Grande Vegas Casino about your question, see here below, please:
“Angela Meyer, the withdrawal was rejected as you did not uphold the rule 25 of our T&C:
25. Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player’s winnings.
Please note that, you have won again, and $775.00 has been already processed.”
We ask everyone our user to read the brand policies firstly and know their rights. We really hope that this will never happen again!
Sincerely your, SlotsSpot Team.
I love the games and your customer support team is excellent!
The thing to keep in mind about this and every other casino out there is they are not on your side, ever. Their business is built by betting on you losing. And wow is business good! They will be the most cordial, helpful, warmly welcoming establishment you’ll ever encounter when accepting your deposits. However, they are there to make money, not friends, just like you are hoping to. Grande Vegas in particular, along with its sister casino sites, while frequently offering generous free spins and chips, have a format in place designed to ensure your chance of actually withdrawing any money from them is as unlikely as possible. For example: They will "gift" you with a $25 chip for making a deposit. A nice customer appreciation token right? But, to even start racking up any money that might go in your pocket, first you have to win $1,500 that they keep. This is called the playthrough($25×60). Talk about needing some luck, turning $25 into a $1,500 win is a formidable enough challenge for anyone, and then after that to keep on winning so you’ll have something for yourself if you meet the wagering requirements, well, that can become next to impossible. Players have done it though, so it can happen, although the odds are not in anyone’s but the casino’s favor. Their Terms and Conditions are extremely strict, yet purposely vague, and please believe me when I say there will be no forgiveness or leniency given should you accidentally violate any of them, whether it be the result of a mistake made on their part or yours. They have an entire division of staff working 24/7 for the casino whose only job is to find a reason to not pay out winnings. But if you somehow manage to play perfectly and win at least $100 which is the minimum cashout amount, you will get paid in 3-5 business(weekends and holidays don’t count) days for Bitcoin, perhaps longer for other payment methods. To summarize, this is a legit casino, that is fun to play at, and you will receive many "freebies",but players should be very careful so they don’t get their winnings denied and voided. Because when you sign up to play there, you have agreed to abide by their rules, and if you have a dispute over a payout, you will not win it. Because one of the Terms you agreed to was that they have the final say as to whether to pay out a win or not,and to void a win for any reason they consider a violation. Those that continue to dispute the casino’s decision will find their account closed and themselves blocked from the casino.
Hey, Cheryl Vomero,
We are truly sorry for your situation with Grande Vegas Casino. For our part, we connected with the casino and asked to solve the problem, after then they should have contacted you and explained their further actions.
And as far as we know, after our appeal, the support service contacted you again and explained all the details.
We ask everyone our user to read the brand policies firstly and know their rights. We really hope that this will never happen again!
Sincerely your, SlotsSpot Team.
I really like Grande Vegas, but I feel like they pulled a bait and switch with bonuses. When I first started playing, they made a big deal about having the best bonuses, but once I won a few times I am now unable to get bonuses.
It’s awesome. Love the slots and the bonuses!