Pros and cons
Casino Joy Review 2024
If you are looking for amazing emotions and the newest experience, then visit Casino Joy. Launched in 2018 by Genesis Global Limited, the platform operates under licenses issued by MGA, UKGC, and Sweden Spelinspektionen and Directorate General. Licensing in several jurisdictions gives Casino Joy a number of advantages, especially when it comes to its portfolio and welcome bonuses. No matter how attractive they may be, your acquaintance with the club starts from the website.
The home page of Casino Joy welcomes the guest with bright banners, a first deposit bonus, and 3D symbols of the most popular video slots. By the way, you can switch them clicking on the corresponding button to get to know about all the offers. If you want to register in Casino Joy immediately, then click the Sign Up button in the upper right corner. On the opposite side, there is a button for finding your favorite game and a key that opens a pop-up window with quick navigation sections. We liked the fact that Casino Joy does not hide information about existing licenses and certificates by offering them in the public domain. Payment methods and social networks for following the casino’s news and updates are listed below. The rest of the page is for slot machines. Navigation is quite convenient, but Casino Joy supports English only.
Casino Joy Software and Games
We did not expect a large number of games here, but Casino Joy surprised us in a nice way by offering 1300+ quality and licensed slot machines for every taste. All slots and table games are from 12 popular developers such as Gamomat, Evolution Gaming, Microgaming, Play’n Go, NetEnt, Quickspin, Big Time Gaming, SkyWind, Red Tiger Gaming, iSoftbet, Push Gaming, Yggdrasil.
Video slots
Video slotsFans of adventure and big payouts will be happy to see over 700 titles on this list. You can choose the hottest releases or old-school slots for a bit of nostalgia. In any case, you should pay attention to Boom Pirates (Microgaming), Starburst (NetEnt), Viking Quest (Big Time Gaming), Majestic Megaways (iSoftbet), Valley of the Gods (Yggdrasil). Joy has several models with progressive jackpots while the biggest prizes are raffled in Divine Fortune (NetEnt) and Mega Moolah (Microgaming).
Table games
Casino Joy did not forget to add table and card games. Risk and bluff lovers can find here Blackjack (Play’n Go), European and American Roulettes (NetEnt), Vegas Strip and Atlantic City Blackjack (Microgaming) as well as many other games with cool graphics and simple rules.
Whatever game users want to find, they just have to click a mouse a couple of times – the search on the website is easy. All slots and tables are divided into categories, and you can also filter them by developer or use a convenient search bar that we mentioned before.
Casino Joy Features and Bonuses
Can you imagine a virtual casino without a Welcome Offer? Following generally accepted rules, Casino Joy offers an excellent Match Bonus with which you can get up to $1,000. It is divided into the first 4 deposits, and this is how it works:
- 1st – 100% up to $200 and 200 Free Spins on Starburst slot;
- 2nd – 50% up to $200 with WJOY2 code;
- 3rd – 25% up to $300 with WJOY3 code;
- 4th – 25% up to $300 with WJOY4 code.
To get the first Casino Joy bonus, you must make a deposit ($10+) and select the appropriate reward from the drop-down list. Immediately after that, you receive a 100% bonus and 20 FS. The remaining free games are credited in equal amounts over the next 9 days. For 2-4 deposits, it is enough to specify the Casino Joy promotional code. The free spins expire after 72 hours, and with any bonus, gamers must complete 40x wagering.
If you register intending to play in Live Casino Joy, then you will receive a separate, not less attractive bonus. While making your first deposit, select a 100% Live Bonus that adds up to $100 to your bankroll. The requirements stay the same, so players must wager this money 40x before withdrawing.
Tuesday Pool Party is held every week. Playing on this day with a minimum deposit of $10, registered users of Casino Joy receive an extra 25% bonus up to $100. Winnings can be withdrawn after doing 40x wagering.
The loyalty program is aimed to please players with an abundance of prizes and additional rewards. Casino Joy says nothing about the available VIP levels, but it shows what prizes the most active gamers receive: 24/7 account manager, exclusive VIP events, monthly prize draw, birthday gifts, holiday packs, exclusive promos, and personal withdrawal service.
Casino Joy Payment and Withdrawal Methods
Deposit Methods
As you already understood, Casino Joy bonuses are activated only after the deposit has landed in your game account. So you need to go to the Cashier and select the type of transaction. For deposits, Casino Joy offers popular and proven methods including:
All transactions are processed instantly, regardless of whether you send the minimum ($10) or the maximum amount ($5,000). Keep in mind that Paysafecard and ecoPayz do not allow to send more than $300 and $1,000 respectively.
Withdrawal Methods
Withdrawals range from $10 to $2,300 per payment. Players are allowed to cash-out no more than $5,500 per week (or $22,000 per month) through one of these services:
As a rule, requests for payments are processed within 1-3 business days, but some of them are instant (Neteller/Skrill/ ecoPayz).
It is worth noting that Casino Joy does not say a word about the available currencies in its general terms and conditions. One thing we know for sure – players can use USD and EUR. You should also know that Casino Joy charges 2% fee for withdrawals.
| Payment Methods | Withdrawal Limits | Withdrawal Time | Deposit Limits | Deposit Time | Fees |
|---|---|---|---|---|---|
| Visa | $10 – $2,300 | 1-3 Business Days | $10 – $5000 | Instant | Free |
| MasterCard | $10 – $2,300 | 1-3 Business Days | $10 – $5000 | Instant | Free |
| Maestro | – | – | $10 – $5000 | Instant | Free |
| Paysafecard | – | – | $10 – $300 | Instant | Free |
| Skrill | $10 – $2,300 | Instant | $10 – $5000 | Instant | Free |
| Neteller | $10 – $2,300 | Instant | $10 – $5000 | Instant | Free |
| EcoPayz | $10 – $2,300 | Instant | $10 – $1000 | Instant | Free |
| Online Bank Transfer | $10 – $2,300 | 3-5 Business Days | – | – | Free |
Casino Joy Customer Support
The main problem of Casino Joy is that the site does not have a separate section with customer support. This is really a big disadvantage that is quite disappointing with such a large assortment of bonuses and slots. However, if you encounter a problem or question, you can send an email (support@casinojoy.com/complaints@casino.joy) or call the hotline at 08001700602 or 0035620341518. For instant specialist response, use the chat located on the right side. Casino Joy customer support (24/7) representatives speak English only.
Live Casino
This part of the Casino Joy platform is powered by the Evolution Gaming company that specializes in quality games with live dealers. So, players have the opportunity to test classic casino games like Lightning Roulette, Freebet Blackjack, Dream Catcher, 2 Hand Casino Hold’Em, Sic Bo, and new developments that include Mega Ball 100x, Monopoly, Double Ball Roulette, and Deal or No Deal. In total, the section of Joy presents 80+ games of any shape and size.
Casino Joy Mobile
The resource provides 500+ slot machines adapted for touch screens and you do not need to download additional software. Open any browser and play your favorite slots, get bonuses, and improve your skills in live dealer games. The Casino Joy website interface has been adapted without changes so you can expect a user-friendly and convenient navigation.
Casino Joy Security
For maximum protection, you need to specify a strong password and keep other information that is stored in your profile in secret. Meanwhile, Joy online casino promises to take all measures to maintain safe gambling environment wherever you are. First of all, it is licensed by 3 reputable gaming commissions that regularly check reports on the activities of Casino Joy. In addition to SSL encryption, the operator uses HTTPS to transmit information, ECDHE_RSA with P-256, and the TLS 1.2 protocol with AES_128_GCM cipher. If something goes wrong, do not hesitate to contact customer support.
Casino Joy Restrictions
Before you register and become part of Casino Joy, you need to check a few points. Firstly, you must be over 18 and provide documents that confirm your age. Secondly, Casino Joy has a list of limited countries, residents of which cannot bet on the site: the United States of America (and its territories), Australia, Slovenia, Hungary, Turkey, Belgium, Spain, France (and its territories), Israel, Ukraine, Romania, Iran, Portugal, Denmark, Greece. The list may expand/narrow depending on the policy of the institution.
Conclusion
As a responsible gambler, I always play in casinos with a high reputation in the players’ community. From time to time, I am advised to sites that do not have a high rating. In most cases, I do not pay attention to these recommendations, but when my friends told me about Casino Joy, I decided to give it a chance. Having read a ton of information and other feedback on the Internet, I easily understood what the pros and cons of this platform are.
Given all of the above, I decided not to stay on this site for too long, although, in my opinion, it deserves a slightly higher rating. There is a really cool library of games here, and the site is convenient for finding your favorite projects. However, remembering what VIP bonuses I was offered by PartyCasino, I find the lack of a VIP club here costs this site points in my eyes. I also want to note that the minimum choice of currencies for transactions is also unlikely to please anyone. For this reason, I like to play occasionally in Casinia Casino, which offers several times more currency options.
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