Pros and cons
Jackpot City Casino Review 2024
Jackpot City Casino was founded in 1998, and since then it has been welcoming gamblers from Canada, Finland, Norway, and Luxembourg. It is accredited by Kahnawake Gaming Commission and the Malta Gambling and Lottery Commission.
Alderney Gambling Control Commission
eCOGRA
SSL
In this review, we will analyze some features of Jackpot City Casino such as its game list, replenishing and withdrawal methods, client support, and so on.
When opening the Jackpot City website, you will see a bright and pretentious page in black and purple colors. It contains a lot of textual information such as a description of games, rules and policies of the company, list of partners, regulators data, and license numbers. However, the collection of games is hidden from an unauthorized user — you can see it only after completing a registration or logging in. A convenient menu in Jackpot City casino makes searching easier. Here you will see main sections of the site such as games, promotions, banking, loyalty program, winners list. Also, on this page, you can choose a page language. Jackpot City Casino is available in English, Spanish, French, German, Swedish, Norwegian, Finnish, Japanese, Greek, Russian, Italian, Polish, and other languages. If you are an active Jackpot City player, you can add the casino to your desktop by tapping an appropriate button on the top of the main page. Apart from it, there are also other convenient buttons: customer support, register or log in. Now, let’s take a closer look at all Jackpot City features.
Jackpot City Casino contains more than 800 different online games provided mainly by Microgaming, the most famous developer in the gaming environment. However, in recent years there has been a tendency to expand the lineup and include games from Far Eastern studios. That’s why now we can find games from NetEnt, Evolution Gaming, Triple Edge, Sheriff Gaming, and other developers at the Jackpot City Casino. In the games section, you can find different types of slots, blackjack, roulette, craps, baccarat, video slots, video poker, keno, and bingo. Let’s explore the most significant sections in detail.
Slots
This category includes more than 300 traditional slot machines. Here you may find such popular products as Avalon, Thunderstruck, Jurassic Park, and Game of Thrones (Microgaming). If you like gambling slots with progressive jackpot options, you may enjoy Mega Moolah, Fantastic 7s, and High 5 (Microgaming).
Video slots
Video slotsThis is the most extensive section at Jackpot City Casino. Here you find a massive selection of games with numerous gameplay options including free spins, prize rounds, special characters, and so on.
Blackjack and Roulette
Enjoy famous casino games in different variations. Jackpot City Casino offers you several hundred types of this games: European and American Roulette, Atlantic City, Jackpot Blackjack, and many others.
There is one feature that we can consider a drawback. You cannot see a game assortment of Jackpot City Casino unless you log in. However, the process of registration is quite short and straightforward, so completing it wouldn’t take much time.
18+. T&Cs apply
18+. T&Cs apply
The bonus policy of Jackpot City Casino is aimed at maintaining users’ activity. That is why there are no promotional codes, bonuses that don’t require replenishments and other gifts for free here. The only exception are thematic promotions for the New Year, Birthday and other holidays — you can receive them on your email several times a year. Jackpot City offers you four welcome bonuses: each of them brings you a 100% maximizer for replenishing your account up to €400. Therefore, you might get up to €1,600 as a whole for your first four replenishments. We also need to mention that the wager in all cases is x50, which is quite severe for beginners who make small bets. It is difficult even for high rollers to win back the bonus since there are bet limits: no more than 5 euros per spin.
Jackpot City Casino loyalty program involves the accumulation of club points, which are called Loyalty Points (LP). You will get 1 LP for making a €10 bet. By accumulating points, you may level up. With each new level you receive exclusive bonuses: 24/7 personal manager, individual events, weekly bonuses etc. Also, there is a special Jackpot City VIP program. VIP clients get some individual bonuses, free spins, the right to participate in special prize draws, and even cruises. Detailed information about the conditions for accruing bonuses and their validity period you can check in the Jackpot City Casino Loyalty program section.
Jackpot City Casino holds tournaments regularly. To participate, you need to top up your account with at least €20. The game itself will require significant investments, since tournament points are earned from each victory and this requires bets. The primary prize is formed from the stakes of the participants. It is received by the player who scored the most points in the allotted time. Gifts are also accepted by 29 people who occupy the subsequent rows of the table.
Deposit Methods
Jackpot City Casino offers several ways to replenish your deposit or withdraw funds from your account. To credit money to your deposit, you can use either electronic wallets or bank cards. The whole list of available replenishing methods includes:
| Deposit methods | Deposit limits | Deposit time |
|---|---|---|
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$5 - $300,000 | Instant |
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$5 - $300,000 | Instant |
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$5 - $300,000 | Instant |
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$5 - $50,000 | Instant |
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$10 - $300,000 | Instant |
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$5 - $300,000 | Instant |
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$5 - $300,000 | Instant |
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$5 - $3,000 | Instant |
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On average, transaction processing takes several minutes but it can be delayed up to 2 banking days.
Withdrawal Methods
To withdraw funds from your account, you can use:
| Withdrawal methods | Withdrawal limits | Withdrawal time |
|---|---|---|
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$50 - $300,000 per month | 1 - 3 banking days |
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$50 - $300,000 per month | 1 - 3 banking days |
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$50 - $300,000 per month | 1 - 3 banking days |
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min. $50 | 1 - 3 banking days |
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min. $50 | 3 - 7 banking days |
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$50 - $300,000 per month | 1 - 2 banking days |
Jackpot City Casino supports the following currencies: EUR, CAD, USD, GBP, NOK, CHF, SEK, NZD, PLN, RUB, MXN, ARS, BRL, INR. Besides, please take note that there is also a fee for making a payment imposed by the casino regulator.
Customer support at Jackpot City Casino is available 24/7. You can contact the service operator by using one of two emails: support@jackpotcitycasino.com or support@playersupportcenter.com. Besides, you can use the particular online chat button that is located on the top of the main page. Active gamblers claim that the customer support has responsive managers who solve all problems quickly and willingly answering the questions. Unfortunately, there is no way to contact Jackpot City managers via phone. It could be considered a drawback of the casino. However, the casino website includes a detailed FAQ section. Here you may find an answer to your question immediately, with no need to contact the service operator.
Jackpot City Casino also offers a section with games provided by Evolution Gaming that connect you with real croupiers. They work in an exclusive studio at the real tables, where the broadcast is from. In this mode, baccarat, blackjack, and roulette with different betting ranges are available. The total number of live games exceeds 20. This section includes baccarat, roulette, several types of poker, and blackjack. Almost all dealers are female. They complement the vivid picture created by the operator. Besides, there is also a chat option at Jackpot City Live Casino. There is a chat for users to communicate with the dealer and other players. Conversations conduct mainly in English.
You can gamble at Jackpot City Mobile Casino using your browser on a smartphone, tablet, laptop, or PC, or download a program for smartphones and tablets. An app is available for Android, iOS, Windows, and Blackberry devices. By downloading the Jackpot City program, you will enjoy online casino games with uninterrupted access. While using a Jackpot City Mobile Casino, you can participate in exclusive bonus promotions, prize draws, and many other events.
Jackpot City Online Casino Secure
The license availability indicates honesty and an excellent reputation for online casinos. Jackpot City casino is certified by eCOGRA and regulated by the Malta Lotteries and Gambling Commission. The Lottery and Gambling Authority of Malta is a respected organization that takes responsibility for licensing issues, so there is no reason to doubt of the casino’s safety. Besides, Jackpot City Casino uses a random number generating technology. It is a guarantee of fair play and equal chances to win a jackpot. Thanks to SSL encryption technology your private information and data are reserved.
Responsible gaming tools
Casino Restrictions
Jackpot City Casino has several restrictions. Thus, you cannot gamble on its site, if you are under 18 years old. Besides, there are some countries, players from which have no access to this casino. The full list of them includes Afghanistan, Andorra, Australia, Austria, Belgium, China, Czech Republic, Denmark, France, Hong Kong, Israel, Italy, North Korea, Philippines, Portugal, Romania, Singapore, Slovenia, South Africa, Spain, Sweden, Switzerland, United States, Taiwan, Turkey, Hungary, and United Kingdom.
Conclusion
I can describe Jackpot City Casino as an oldie in the world of online gambling. The site was first presented to the world back in 1998. Over its more than twenty-year history, the casino regularly changed the design of the site, updated the range of games and bonus policy. Since Jackpot City is one of the oldest online casinos, I was itching to carefully examine whether it meets all the criteria set for a high-quality and modern casino in our time. In the review above, I described in detail all the parameters of the site. Now I would like to briefly share my impressions with you and talk about the main strong and weak points of this casino.
All in all, I can say being absolutely sure that Jackpot City Casino is in line with its high rating. See it yourself: the site meets all the requirements for a safe game policy, has a wide range of products, a generous bonus policy, and gives the overall impression of a great casino. Perhaps the only thing that I can single out is the lack of a phone number for communication with operators. Don’t forget that you can always use live chat and quickly get answers to all questions. However, if the possibility to contact managers by phone is still important to you, I suggest you take a closer look at such online casinos as Sloty Casino or Vbet Casino since they offer numerous ways to get in touch with customer support.
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